Specialist - Contract Quality Control FT

Goodwill-SAN-Antonio; San Antonio (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill San Antonio is seeking a Quality Assurance professional for its grounds maintenance contract. You will inspect daily operations, ensure work meets contract specifications, and coordinate with the Project Manager to correct deficiencies.

The role requires an Associate’s Degree, 2+ years in grounds/landscape maintenance, and formal QA training. You will maintain discrepancy and compliance records and support a safety-focused team while ensuring timely service delivery.

Qualifications

• Associate’s degree required; Bachelor’s degree preferred.
• 2+ years' experience in grounds/landscape maintenance, preferably with government contracts.
• Formal training related to Quality Control.
• Ability to meet physical requirements and occasional travel.

Responsibilities

• Conduct daily surveillance of crew operations to ensure timely grounds maintenance that meets contract specs.
• Review work orders and inspect tasks for quality and adherence to standards.
• Inspect programs using cutting reports and coordinate with the Project Manager to fix deficiencies.
• Provide monthly compliance inspection summaries to management.
• Maintain records and ensure safety and maintenance checks are documented.

Skills

Quality Assurance

Grounds Maintenance

Safety Compliance

Inspection & Reporting

Education

Associate’s Degree

Bachelor’s Degree preferred

Job description

Work for GOOD at GoodwillDo you want to make a difference in your community while earning a paycheck?Would you like to help your community and environment every day that you come to work?Looking for a job that provides meaning as well as personal and professional development?Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.We prefer to promote from within. Your growth and advancement is our priority.Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.Change Lives. Make a Difference.Discover Purpose. Apply today at WorkforGoodSA.org.POSITION SUMMARYResponsible for quality assurance for the grounds maintenance contract. Inspect all aspects of grounds maintenance performed on a daily basis and ensure work is completed in a timely manner and meets the specifications of the contract. Support the organization in its mission to help change lives through the power of work.ESSENTIAL DUTIES AND RESPONSIBILITIESConduct daily surveillance of crew operations to ensure all grounds maintenance work is completed in a timely manner and satisfies specifications of contract.Review work orders, (new additional tasks) and inspect associated work to ensure quality and timely completion.Inspect work performed using previous days Cutting Reports and identify any discrepancies. Work with the Project Manager to correct deficiencies.Brief the Contract Director on a weekly basis on the quality assurance program and provide feedback to the Director as to the performance of the crews and any observations or changes believed to be necessary.Complete Contract Discrepancy Report (CDR) for any areas of performance failing to meet specifications of contract and indicate the corrective action taken. Maintain a file containing all CDR’s and make them available to QAE upon request.Provide a monthly Compliance Inspection Summary report to corporate management.Conduct periodic inspections of the vehicle and equipment maintenance records to ensure all required maintenance is being performed on time and documented accordingly.Respond to inquiries from Government personnel and management.Adhere to all Federal, state, OSHA, and agency safety requirements and attend all scheduled safety training.Perform grounds maintenance tasks as needed and when available.Prepare and deliver timely performance appraisals for direct reports and ensure performance appraisals are completed on time and in a quality manner. Coordinate with Human Resources to administer rewards and recognition, promotions, transfers, disciplinary actions, or terminations in accordance with the organization’s policies and applicable laws.Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.REQUIREMENTSMust be a U.S. citizen and eligible for a security clearance.Associate’s Degree. Bachelor’s Degree preferred.Experience with tree and turf maintenance; irrigation systems; herbicides, related equipment; and safety/quality requirementsFormal training/education related to Quality Control in grounds maintenance.2+ years of experience in grounds/landscape maintenance preferable government contract related;Must be able to meet the physical requirements of the position.For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.To learn more about Goodwill San Antonio and to view available positions visit: www.goodwillsa.org.Equal Opportunity Employer/Veterans/Disabled