Specialist - Loss Prevention and Safety FT

Goodwill-SAN-Antonio; San Antonio (TX); On-site; USD 52,000 - 75,000; Full time

Job summary

Goodwill San Antonio is seeking a Loss Prevention & Safety Specialist to investigate incidents and promote workplace safety across multiple store locations. The role involves CCTV surveillance, incident reporting, and collaboration with management to prevent losses while maintaining strong customer service standards.

You will conduct safety inspections, support training and inspection records, and handle administrative duties in a dynamic, on-site environment with flexible shifts to cover

Qualifications

• Strong written and verbal communication skills with ability to effectively collaborate with multiple business units and position levels to achieve desired results.
• Advanced skills in implementing and maintaining facility access, fire detection, emergency and CCTV technology, as well as use of MS Office-Word, PPT, and Excel.
• Must be able to meet the physical requirements of the position.

Responsibilities

• Conduct regular inspections of assigned locations to perform safety observations for compliance with State and Federal safety rules and regulations.
• Monitor agency CCTV systems seeking out potential criminal, inappropriate, or unsafe activity across the agency.
• Ensure monthly emergency drills are conducted and documented at assigned locations.
• Investigate reports of accidents and work with management in initiating preventive measures to avoid further incidents.
• Provide support to assigned safety captains with respect to training and inspection records documentation.
• Provide overall support to the business unit including administrative duties.
• Work a flexible shift – be available to work a flexible, rotating shift that could be scheduled at any time within a 24 hour period, including weekends and holidays.
• Responsible for providing excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.

Skills

Communication skills

CCTV surveillance

Safety compliance

Flexibility / shift work

Education

High School diploma or equivalency

Associate’s degree preferred

Tools

CCTV systems

MS Office (Word, PPT, Excel)

Job description

Work for GOOD at GoodwillDo you want to make a difference in your community while earning a paycheck?Would you like to help your community and environment every day that you come to work?Looking for a job that provides meaning as well as personal and professional development?Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.We prefer to promote from within. Your growth and advancement is our priority.Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.Change Lives. Make a Difference.Discover Purpose. Apply today at WorkforGoodSA.org.POSITION SUMMARYThe Loss Prevention & Safety Specialist is primarily responsible for investigating incidents involving team member accidents, internal and external loss, and serious policy violations. This person will help promote safety in the work place and adherence to company policy. A Specialist will utilize CCTV systems to conduct investigations and surveillance across all company lines of business.ESSENTIAL DUTIES AND RESPONSIBILITIESConduct regular inspections of assigned locations to perform safety observations for compliance with State and Federal safety rules and regulations. Identify potential safety and compliance issues and determine appropriate corrective actions.Monitor agency CCTV systems seeking out potential criminal, inappropriate, or unsafe activity across the agency.Ensure monthly emergency drills are conducted and documented at assigned locations.Resolve assigned support services help tickets on a timely basis and provide appropriate feedback to those requesting LP&S support services.Investigate reports of accidents and works with management in initiating preventive measures to avoid further incidents.Provide support to assigned safety captains with respect to training and inspection records documentation.Provide overall support to the business unit including administrative duties.Work a flexible shift – Be available to work a flexible, rotating shift that could be scheduled at any time within a 24 hour period, including weekends and holidays. Work past the scheduled end time of the shift if engaged in a critical or urgent situation. This position is attendance critical and may require working various shifts/weekends and is on-call for emergency situations.Responsible for providing excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.Provide support to assigned locations with the use of Loss Prevention Management Systems and Compliance Audit Management Systems.Validate guard service post order compliance during location visits and cctv review.REQUIREMENTSHigh School diploma or equivalency diploma.3+ years’ experience in a Loss Prevention & Safety Specialist role.Associate’s degree in Criminal Justice, Law Enforcement, Health & Safety, or related fields preferred.Strong written and verbal communication skills with ability to effectively collaborate with multiple business units and position levels to achieve desired results.Advanced skills in implementing and maintaining facility access, fire detection, emergency and CCTV technology, as well as use of MS Office-Word, PPT, and Excel.Must be able to meet the physical requirements of the position.For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.To learn more about Goodwill San Antonio and to view available positions visit: www.goodwillsa.org.Equal Opportunity Employer/Veterans/Disabled