Specialist - Contract Quality Control FT (35119)

Goodwill San Antonio; San Antonio (TX); On-site; USD 28,000 - 30,000; Full time

Job summary

Goodwill San Antonio is seeking a dedicated grounds maintenance QA professional to ensure contract specifications and quality across daily crew operations at Lackland - Medina Annex, San Antonio, TX. The role supports a mission-driven non-profit focused on community impact.

Responsibilities include supervising work, inspecting tasks, reporting discrepancies, and maintaining safety and compliance records. A high school education suffices with relevant experience; promotion from within is

Qualifications

• Associate's Degree; Bachelor's Degree preferred.
• 2+ years of experience in grounds/landscape maintenance, preferably government contract related.
• Formal training/education related to Quality Control in grounds maintenance.
• Experience with tree and turf maintenance; irrigation systems; herbicides; safety/quality requirements.

Responsibilities

• Conduct daily surveillance of crew operations to ensure timely completion and contract specs.
• Review work orders and inspect tasks to ensure quality.
• Inspect work using Cutting Reports; coordinate with PM to correct deficiencies.
• Brief Contract Director weekly on QA program performance and observations.
• Complete Contract Discrepancy Reports and maintain QA files.
• Provide monthly Compliance Inspection Summary reports to management.
• Inspect maintenance records for timely upkeep of vehicles/equipment.
• Respond to inquiries from Government personnel and management.
• Adhere to safety requirements and attend safety training.
• Perform grounds maintenance tasks as needed.
• Prepare timely performance appraisals and coordinate HR actions.
• Provide excellent customer service and professional assistance.

Skills

Grounds maintenance

Quality control

Safety training

Customer service

Education

Associate's Degree

Job description

Job Details: Job Location: Lackland - Medina Annex Bldg 230 - San Antonio, TX 78236, Position Type: Full Time, Education Level: High School, Salary Range: $20.00 - $22.00 Hourly, Travel Percentage: Various Goodwill locations, Job Shift: Monday - Friday 7:00 AM - 3:30 PM, Job Category: General Labor, Work for GOOD at Goodwill

Do you want to make a difference in your community while earning a paycheck?

Would you like to help your community and environment every day that you come to work?

Looking for a job that provides meaning as well as personal and professional development?

Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.

We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.

We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.

We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.

Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.

Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.

We prefer to promote from within. Your growth and advancement is our priority.

Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.

Change Lives. Make a Difference.

Qualifications: POSITION SUMMARY

Responsible for quality assurance for the grounds maintenance contract. Inspect all aspects of grounds maintenance performed on a daily basis and ensure work is completed in a timely manner and meets the specifications of the contract. Support the organization in its mission to help change lives through the power of work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct daily surveillance of crew operations to ensure all grounds maintenance work is completed in a timely manner and satisfies specifications of contract.
• Review work orders, (new additional tasks) and inspect associated work to ensure quality and timely completion.
• Inspect work performed using previous days Cutting Reports and identify any discrepancies. Work with the Project Manager to correct deficiencies.
• Brief the Contract Director on a weekly basis on the quality assurance program and provide feedback to the Director as to the performance of the crews and any observations or changes believed to be necessary.
• Complete Contract Discrepancy Report (CDR) for any areas of performance failing to meet specifications of contract and indicate the corrective action taken. Maintain a file containing all CDR’s and make them available to QAE upon request.
• Provide a monthly Compliance Inspection Summary report to corporate management.
• Conduct periodic inspections of the vehicle and equipment maintenance records to ensure all required maintenance is being performed on time and documented accordingly.
• Respond to inquiries from Government personnel and management.
• Adhere to all Federal, state, OSHA, and agency safety requirements and attend all scheduled safety training.
• Perform grounds maintenance tasks as needed and when available.
• Prepare and deliver timely performance appraisals for direct reports and ensure performance appraisals are completed on time and in a quality manner. Coordinate with Human Resources to administer rewards and recognition, promotions, transfers, disciplinary actions, or terminations in accordance with the organization’s policies and applicable laws.
• Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.

REQUIREMENTS

• Must be a U.S. citizen and eligible for a security clearance.
• Associate's Degree. Bachelor's Degree preferred.
• Experience with tree and turf maintenance; irrigation systems; herbicides, related equipment; and safety/quality requirements
• Formal training/education related to Quality Control in grounds maintenance.
• 2+ years of experience in grounds/landscape maintenance preferable government contract related;
• Must be able to meet the physical requirements of the position.
• For positions that require driving, must maintain a valid driver's license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

To learn more about Goodwill San Antonio and to view available positions visit: www.goodwillsa.org.

Equal Opportunity Employer/Veterans/Disabled