Provides support for the deployment and integration of Molina enterprise clinical implementations, programs, technologies, and workflows. Ensures alignment with regulatory requirements and organizational goals. Represents as a liaison between clinical, technical, and administrative teams; focuses on planning and executing implementations that fit existing workflows while supporting patient care and operational efficiency.
Essential Job Duties
- Supports planning and execution of clinical system implementations.
- Develops and executes implementation plans, timelines, and milestones.
- Ensures compliance with clinical standards, regulatory requirements, organizational policies, new workflows, and technology.
- Assists during implementation phases to ensure smooth adoption of new workflows and technologies.
- Serves as a resource for clinical teams, addressing questions and resolving issues promptly.
- Delivers post-implementation support to maintain system functionality and optimize performance.
- Provides ongoing support and troubleshooting during and after implementation. Partners with clinicians, administrators, and information technology (IT) teams to ensure seamless integration of solutions.
- Represents as a liaison between clinical teams and technical teams to translate requirements and feedback.
- Monitors implementation progress and identify areas for improvement.
- Collects and analyzes data to measure program effectiveness.
- Recommends enhancements to optimize workflows and system performance.
Required Qualifications
- At least 3 years of direct clinical, health care technology implementation, or clinical program management experience, or equivalent combination of relevant education and experience.
- Registered Nurse (RN) or Advanced Practice Social Worker (APSW), or Licensed Behavioral Health Clinician (MSW, LCSW).Clinical licensure and/or certification required ONLY if required by state contract, regulation, business operating model, or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice.
- Proficiency with Electronic Health Record (EHR) systems (e.g., Epic, Cerner, Meditech).
- Strong understanding of clinical workflows and health care IT systems.
- Ability to troubleshoot technical issues and provide practical solutions.
- Familiarity with data analysis tools and reporting software.
- Competence in project management tools.
- Ability to collect, interpret, and analyze data to measure program effectiveness.
- Skilled in identifying process gaps and recommending workflow optimizations.
- Critical thinking skills, and ability to resolve implementation challenges quickly.
- Ability to facilitate training and generate stakeholder engagement.
- Ability to explain technical concepts to non-technical audiences.
- Experience managing timelines, deliverables, and priorities in fast-paced environments.
- Ability to adapt to changing requirements and maintain focus on goals.
- Detail-oriented, and committed to accuracy and quality.
- Self-motivated, and ability to work independently or as part of a team.
- Comfortable in high-pressure situations and capable of meeting deadlines.
- Strong collaboration skills, and ability to work effectively with clinical, technical, and administrative teams.
- Strong verbal and written communication skills.
- Microsoft Office suite and applicable software program(s) proficiency.
Preferred Qualifications
- Certified Case Manager (CCM), Certified Professional in Healthcare Management (CPHM),Certified Professional in Healthcare Quality (CPHQ), or other health care or management certification.
- Familiarity with change management principles and process improvement methodologies.
- Experience creating executive summaries and decks; comfortable presenting to varying stakeholders and audiences, including executive leadership.
- Change management experience.
- Medicaid/Medicare/Duals population experience.
- Six Sigma green belt or higher certification.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $83,252 - $171,058 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.