Specialist-Charge Entry

Baptist Memorial Health Care Corporation; Memphis (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Baptist Memorial Health Care Corporation seeks a detail‑oriented billing assistant to support daily charge entry within the Epic system. You will work closely with coding staff to ensure accurate CPT/HCPCS/ICD‑10 coding and timely charge entry, while maintaining meticulous documentation.

Strong Excel/Word skills and 1+ year in customer service or billing are preferred. This role emphasizes accuracy, communication, and collaboration with providers to resolve discrepancies and ensure revenue

Qualifications

• Proficiency with Microsoft Office (Excel/Word) required.
• Strong typing and data entry skills needed.
• Experience with billing or coding support is a plus.

Responsibilities

• Handle patient and insurer communications by phone.
• Enter charges into the Epic system from coding staff.
• Verify CPT, HCPCS, ICD-10-CM, modifiers, revenue codes and other billing elements.
• Maintain workload queues and reconciliations to ensure timely entries.
• Identify and resolve charge discrepancies and missing information.
• Document actions and support revenue integrity processes.

Skills

Microsoft Office

Excel

Word

Typing

Customer service

Education

High School Diploma or GED

Job description

Responsible for the daily completion of charge entry, working closely with the coders to accomplish this. Performs other duties as assigned. Responsibilities align with charge capture, reconciliation, edit resolution, and revenue integrity functions commonly performed within professional billing operations.

Job Responsibilities

• Handles telephone communication with patients, insurance companies and other clinic personnel.
• Enters charges into Epic system per coded information from coding staff.
• Verify CPT®, HCPCS, ICD-10-CM, modifiers, revenue codes, and other billing elements as appropriate.
• Ensure charges are entered within established productivity and timeliness standards.
• Resolve missing, duplicate, and inaccurate charges
• Monitor charge work queues and charge review queues.
• Reconcile daily charges against schedules, encounters, procedure logs, and clinical documentation.
• Identify missing charges and collaborate with providers and departments to obtain required information.
• Research and correct charge discrepancies.
• Maintain charge reconciliation logs and supporting documentation.
• Complete assigned goals.

Minimum Required Experience

Microsoft Office with excel and word experience/knowledge.

Preferred/Desired Experience

One (1) year customer service, collection service, billing, and third-party collections in a physician or hospital billing office setting.

Minimum Required Education

High School Dipolma or GED

Preferred/Desired Education

Interest in or pursuing coding certification. Certification in medical billing or course work. Associate degree in Buisness, Finance, or related field.

Minimum Required Training

PC skills and keyboarding

Preferred/Desired Training

MS office and Outlook, advanced phone system experience.

Minimum Required Special Skills

Ability to type and/or key accurately, problem solving, written and oral communication skills, financial counseling skills. Knowledge of insurance billing and collections. Knowledge of insurance guidelines. Effective verbal and written communication skills. Effective customer service skills.

Preferred/Desired Special Skills

Knowledge of ICD-9, ICD-10, CPT, and HCPCS codes.