Carrier Sales Specialist

RXO, Inc.; Gainesville (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

RXO, Inc. is seeking a Specialist, Carrier Sales in Freight Brokerage to source, negotiate, and secure carriers, ensuring timely and cost-effective freight movements. You’ll build lasting relationships with carriers and support their work across North America.

In this role you’ll manage carrier communications, schedule pickups, monitor routes, and use RXO systems to keep data accurate. A background in transportation or procurement, plus sales or customer service experience, helps you excel in a

Qualifications

• 1 year of transportation or procurement experience.
• Bachelor’s degree or equivalent related work or military experience.
• 2 years of sales or customer service experience.
• Ability to exercise judgment and discretion while functioning independently within authorized limits.

Responsibilities

• Source, negotiate, and secure carriers to move freight.
• Maintain communication with carriers and customers for a high-quality freight movement.
• Inform all parties of route changes, delays, or issues as necessary.
• Schedule pickup and delivery appointments considering timing, weather, traffic, miles, service rules, etc.
• Follow procedures for HVS and HRC loads to protect shipment integrity and RXO brand.
• Accurately maintain and update information in RXO operating systems.
• Research databases for potential leads; make cold calls to prospects.
• Track back-end billing and invoicing to ensure carrier charges are accurate.

Skills

Transportation experience

Sales experience

Customer service

Judgment and discretion

Education

Bachelor’s degree or equivalent

Military experience considered

Job description

As a Specialist, Carrier Sales in Freight Brokerage with RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner. This role provides the opportunity to develop last relationships with carriers and work to support them in the transportation of freight.

What your day-to-day will look like:

• Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
• Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary
• Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
• Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
• Accurately maintain and update information in the company’s operating systems
• Conduct research in available databases for potential leads; make cold calls to prospects
• Track back-end billing and invoicing to ensure that carrier charges are accurate

What you’ll need to excel:

At a minimum, you’ll need:

• 1 year of transportation or procurement experience

It’d be great if you also have:

• Bachelor’s degree or equivalent related work or military experience
• 2 years of sales or customer service experience
• The ability to exercise judgment and discretion while functioning independently within authorized limits

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

We are proud to be an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO's candidate privacy statement here