Specialist Asset Protection

Stop & Shop; Coventry (RI); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player seeks an Asset Protection Specialist to oversee shrink management and operational effectiveness in a district. This role is crucial in driving key performance indicators and ensuring compliance across stores. You will lead a team of Asset Protection Associates, coaching them to achieve excellence in safety and customer service. With a focus on developing talent and executing best practices, you'll work closely with district leadership to enhance operational strategies. If you are passionate about creating a secure environment while fostering team growth, this is the perfect opportunity for you.

Qualifications

• 5+ years of experience in asset protection or related field.
• Strong leadership skills to manage and develop a team.

Responsibilities

• Drive shrink and AP initiatives while managing theft cases.
• Supervise and coach a team of Asset Protection Associates.
• Conduct store audits and manage investigations.

Skills

Shrink Management

Team Leadership

Investigation Skills

Customer Service

Operational Compliance

Education

High School Diploma/GED

Bachelor's Degree

Tools

CCTV Systems

Alarm Systems

Job description

Category/Area of Expertise: Asset Protection
Job Requisition: 417139
Address: USA-RI-Coventry-900 Tiogue Avenue
Store Code: Asset Protection - Brands (5149540)

At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and show that we care for our customers, communities, and each other. At Stop & Shop, we're here to feed all of life's moments, and we've made a promise to our customers to help them make the small wins possible every day.

This position will cover a District in Region 2. The AP Specialist is responsible for the success and operational effectiveness as it relates to shrink within the stores in their district. In this role, the AP Specialist is responsible for driving all Shrink, Front End KPIs, and Fuel compliance and demonstrates best practices in those areas. This role works closely with the District Director and Regional AP Managers for day-to-day execution and overall strategy and guidance. Additionally, the AP Specialist is responsible for developing talent within the Asset Protection Department.

Responsibilities:

1. Deliver on results and KPIs for specific Shrink, AP initiatives, Fuel compliance, and Front-End metrics.
2. Manage internal and external theft cases.
3. Drive AP & shrink Initiatives by partnering with Profitability to investigate and find root causes of operational shrink.
4. Supervise an average of 10 AP Associates within the district.
5. Execute policies and procedures and deliver goals for the district to reduce shrink.
6. Deliver direction and support stores in delivering Asset Protection initiatives, operational initiatives, customer service goals, and safety.
7. Identify Opportunity Stores and support turnaround plans.
8. Communicate and reinforce the understanding of shrink and safety strategies throughout the district.
9. Coach and develop a team of skilled AP Associates to meet and exceed company expectations in shrink, safety, profitability, and customer experience.
10. Conduct store visits, spending time coaching and developing AP Associates to achieve business results and personal growth goals.
11. Coordinate investigations including cash discrepancies.
12. Partner with HR on internal and sensitive cases.
13. Partner with HRBP on talent planning and development and discovering talent within stores and departments.
14. Act as the focal point to the District Director, DCT, and store teams regarding communication of feedback on AP initiatives and in-store opportunities.
15. Ensure fuel stations are trained for operational, environmental, and safety compliance.
16. Utilize tools and technology to detect, monitor, and prevent any loss to the company.
17. Prepare and review accurate and detailed case reports.
18. Document and monitor internal and external cases.
19. Interact with law enforcement.
20. Conduct store audits.
21. Manage key/core issues and orders as needed to maintain physical security of stores in the district.
22. Manage service calls for alarm and CCTV needs in the district.

Requirements:

1. 5 years of experience.
2. High school Diploma/GED; Bachelor's degree preferred.

Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.