Asset Protection Coordinator - Fallbrook

Gap Inc.; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

A leading retail company is seeking a Loss Prevention specialist responsible for safeguarding people and assets. This role requires effective collaboration with law enforcement and internal teams to mitigate theft and fraud. The ideal candidate will have strong leadership, communication, and training skills, along with a commitment to creating a safe environment for employees and customers.

Qualifications

• Ability to lead and coach direct reports effectively.
• Strong negotiation and consensus-building skills.
• Research skills to identify the root cause of errors.

Responsibilities

• Identify and reduce theft through investigations.
• Conduct training on theft awareness and response.
• Collaborate with law enforcement on case building.

Skills

Loss Prevention leadership

Strong communication

Interpersonal skills

Negotiation

Time management

Research process

Training and onboarding

Job description

About the Role

In this role, you will embody Do The Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast-paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand Power, Enduring Customer Relationships, and exuding our commitment to Team and Values. You’ll need to understand the big picture strategy and work with cross-functional teams and external partners.

You are charged with identification and mitigation of external theft and fraud trends within a specific market and group of stores. This role will conduct investigations focusing on Habitual Offenders, high-impact external theft/fraud incidents through the use of company technology (CCTV, Incident Reporting, Data Analysis). This role directly teaches and trains Store Leaders and Brand Associates in the safe practices of effectively handling external theft events and the use of the Company Case Management and Reporting systems.

This role regularly interacts with State/County/Local Law Enforcement in developing comprehensive and detailed cases pertaining to habitual and aggressive offenders and provides expertise to and influences Law Enforcement Agencies to assist in the safe apprehension of these offenders. This role will represent the Company and will regularly interact and assist Prosecuting Attorney’s Offices to prosecute cases that meet State and Local standards.

What You'll Do

1. Identification, resolution, and training around internal and external theft awareness and reduction
2. Emergency preparedness, risk analysis, and threat mitigation
3. Support and deliver on the objectives of shortage and safety programs
4. Collaborate with leadership, internal and external partners, and law enforcement to execute the Company Habitual Offender Program (Prosecution through case building)
5. Operational controls and compliance

Who You Are

1. Ability to provide Loss Prevention leadership to drive results, coach and develop direct reports, collaborate and lead execution through others
2. Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions
3. Ability to actively learn and immediately apply learnings into decisions and behaviors
4. Time management and ability to prioritize/multi-task
5. Research process or transaction flow to identify root cause of errors
6. Effectively train and onboard new employees and help to create an inclusive environment