Specialist, Area of Study Advising (Student Affairs)

Austin Community College District; United States; Híbrido; USD 49.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, life insurance

Retirement plans and TRS/ORP

Faculty/Staff retirement options for 


ACC benefits for eligible employees

Descripción de la vacante

Austin Community College District invites applications for a Specialist, Area of Study Advising (Student Affairs). The role provides academic advising and student support within ACC's Guided Pathways model, with duties performed in-person or virtually.

The ideal candidate will guide students on course selection, financial aid processes, and college readiness, maintain records, and coordinate referrals. A Bachelor's degree and two years of related experience are required; bilingual

Formación

• Bachelor's degree required.
• Two years related work experience.
• Bilingual English–Spanish preferred.

Responsabilidades

• Advise students on courses, programs, scheduling, TSI compliance, and career planning.
• Assist with financial aid applications and administration to access federal/state aid.
• Assess needs and refer to appropriate services; maintain accurate records.
• Manage caseload and interventions to promote student success and retention.
• Coordinate referrals to counseling and campus resources as needed.
• Prepare reports and communicate with instructors and staff regarding student progress.

Conocimientos

Interpersonal skills

Public speaking

Organizational skills

Communication

Confidentiality

Cultural competence

Timely documentation

Educación

Bachelor's degree

Associate’s degree + 2 years related experience

Herramientas

FERPA knowledge

Student information systems

Descripción del empleo

Job Posting Title

Specialist, Area of Study Advising (Student Affairs)

Job Description Summary

To provide academic advising and related student support services and to facilitate Austin Community College's (ACC) Guided Pathways model. Work may be performed in-person or virtually.

Job Description

• 1) Guides students during advising sessions regarding educational issues such as course and program selection, class scheduling, TSI compliance, Academic Standard Progress, adjustment to college life, study habits, career planning, and financial wellness.
• 2) Supports students during advising sessions with the application, award, and administration of financial aid to ensure eligible students have access to and leverage federal and state aid for the completion of academic awards.
• 3) Assesses needs for assistance, financial aid, or additional training, and refers students to the appropriate services.
• 4) Responsible for effective caseload management and implementation of interventions that promote student success and retention, with special emphasis supporting students who are academically at-risk/under-prepared.
• 5) Educates individuals using basic coaching techniques to help them understand and overcome personal, social, or behavioral challenges affecting their educational or career/employment objectives.
• 6) Coordinates referrals to college and community services as needed, including student mental health counseling.
• 7) Reviews transcripts, Interpret test scores and other information to determine college readiness and compliance with the TSI.
• 8) Maintains expert advising knowledge of assigned Area(s) of Study.
• 9) Maintains accurate and complete student records as required by laws, institutional policies, and administrative regulations.
• 10) Prepares students for later educational experiences (transfer) by encouraging them to explore career opportunities and to persevere with challenging tasks.
• 11) Confers with instructors, administrators, and other professionals to discuss students' progress, resolve academic, financial, and other challenges, and to determine priorities for students and their resource needs.
• 12) Documents advising recommendations, directives, interventions, and other pertinent information in the district's various information management platforms; reply to emails and telephone calls timely regarding program or course issues.
• 13) Gathers data and prepare reports on students and activities as required by supervisor or ACC leadership.
• 14) Participates in and promote career- and employment-related programs and events, such as transfer/career planning presentations, work experience programs, job/transfer fairs, and career/transfer workshops.

Knowledge

• Understanding of and commitment to the principles and best practices associated with Student Success specifically, effective educational plan development, timely and effective academic coaching strategies, graduation and transfer processes, short-term services and activities that support program persistence and completion.
• Student databases, information management systems, caseload management, Family Educational Rights and Privacy Act (FERPA) and general administrative support.
• Multicultural education programs and systems and the importance of cultural competence in promoting student success.
• College admissions and onboarding processes, program offerings and educational pathways, and managing the transition to college.

Skills

• Maintain an established work schedule including weekend and evening hours.
• Effective interpersonal and public speaking skills.
• Effective organizational and planning skills.
• Disseminate complex information effectively to the intended recipient.
• Maintain confidentiality of work-related information and materials.
• Establish and maintain effective working relationships that foster continued student success.
• Exhibit cultural competence when working with all students and other members of the college community.
• Demonstrate initiative, follow-through, tact, diplomacy, and good judgment in dealing with constituents.

Technology Skills

• Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience

Two years related work experience.

Required Education

Bachelor's degree Four (4) years of related work experience or an Associate’s degree plus two (2) years of related work experience may be substituted for the required education (plus the required experience noted below)

Other Preferred Qualifications

• Bilingual: English - Spanish

Physical Requirements

• Work is performed in a standard office or similar environment.
• Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
• Occasional lifting of objects up to 10 pounds.

Safety

Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Salary

Salary Range (PG 3) $48,630 - $55,284

Number of Openings

Number of Openings: 1

Job Posting Close Date

Job Posting Close Date: November 10, 2026

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting. Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information. For direct access to the current Annual Security Report, visit www.austincc.edu/asr. You may obtain a hard copy by contacting the Clery Compliance Officer ([e-mail]). For an overview, see ACC's Clery Act website.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

Benefits

• Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans, and AD&D.
• ACC does not participate in Social Security.
• ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only).
• Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.
• Full-time faculty and staff employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment.

Equal Opportunity Statement

Austin Community College (“ACC” or “College”) is an equal education and equal employment opportunity employer and prohibits discrimination in employment at the college and access to its programs or activities on the basis of race, color, religion, sex (including gender identity, sexual orientation, marital status, and pregnancy), national origin, age (40 and older), veteran status or military service, disability, genetic information or any other basis prohibited by local, state, or federal law. This includes the prohibition of discrimination, including harassment, against any employee, applicant for employment, student, or applicant for admission. ACC will take steps to ensure that the lack of English language skills will not be a barrier to admission and participation in all educational and vocational programs.