Specialist, AI Training & Development

Adelphi Group; United States; On-site; USD 75,000 - 85,000; Full time

Job summary

Omni, a leading AI-powered training and enablement platform provider, seeks a Specialist in AI Training & Development to scale enterprise-wide upskilling across Omnicom’s global agencies. You will become the go-to expert on Omni’s tool suite, partner platforms, and generative features, building hands-on curricula for users of all technical levels.

You will drive structured training programs, collaborate with cross-functional teams, and continuously iterate training content to keep pace with

Qualifications

• 2+ years of experience in instructional design, AI proficiency, technical talent enablement, learning & development, or senior agency operations within media, marketing, or ad tech networks.
• 2+ years of practical, hands-on experience architecting workflows using generative and agentic AI tools (prompting structures, custom GPTs, automated workflows).
• Deep instructional curiosity and a strong passion for translating complex technical concepts into accessible, engaging curricula.
• Excellent presentation and visual communication skills with a track record of interactive learning modules, video assets, and digital training collateral.
• Strong organization and attention to detail with the ability to manage large, complex training rollout plans.

Responsibilities

• Pace training against core KPIs (reach, sessions, usage rates, platform adoption) across network businesses.
• Organize and structure AI training sessions to provide comprehensive support for client and capability teams.
• Coordinate across enablement functions with cross-functional teams to deliver differentiated training solutions.
• Systematically collect training feedback and pain points, funneling insights to transformation leaders for roadmap planning and upgrades.
• Synchronize AI narratives and role-based use cases in coordination with Omni product training teams.
• Build and distribute interactive training materials with hands-on, simulated experiences for all skill levels.
• Continuously iterate curricula to reflect live changes in tooling, model partnerships, and agentic tech.
• Present clearly to teammates across functions, aligning messaging across capabilities.
• Cultivate an internal community of practice where super-users share tactics to accelerate peer training.

Skills

Instructional design

AI proficiency

Talent enablement

Learning & development

Agency operations

Tools

Prompt engineering

Custom GPTs

Automation workflows

Job description

Agency:

Omni

Job Function:

Consulting

Job Subfunction:

Business and Change Consulting

Job Description:

AboutUs

Omni is our industry-leading, AI-powered Intelligence Platform. By uniting data, creativity and technology across our workflows and capabilities, we can deliver more, better, and faster than ever before.Built on the world’s largest data layer, we enable agencies to create next-generation marketing and sales plans with unparalleled intelligence. With global teams across the Americas, Europe, and APAC, we offer meaningful work, growth opportunities, and the support to excel.

The Opportunity

As the Specialist, AI Training & Development , you willsupport theorchestrattionand scaling ofenterprise-wide upskilling and training programs across Omnicom’s global agencies and connected capabilities. You will quicklyestablishyourself as a primary expert on Omnicom’s proprietary tool suite, partner platforms, and advanced generative features. Your mission is tosupport our AI Transformation team inacceleratedadvanced AI tool adoption, ensuring that our experts are equipped to transform traditional workflows and continuously adapt to the rapid evolution of agentic and model capabilities.

What You’ll Do:

• Pace training against coreKPIs , including employee reach, session delivery, agentic usage rates, and broad-scale platform adoption across all network businesses.

• Organize and structure AI trainingsessions to provide comprehensive training support for client and capability teams

• Coordinate across enablement functions working with cross functional teams to deliver differentiated training solutions

• Systematically collect training feedback and operational user pain points, funneling these insights back totransformation leadersto inform roadmap planning, upgrades, and feature releases.

• Synchronize connected AI narratives and specific, role-based use cases in tight coordination with Omni product training teams.

• Build and distribute interactive training materials that provide hands-on, simulated experiences tailored to users of all technical skill levels.

• Continuously iterate training curricula to reflect live changes in internal tooling, external model partnerships, and emergent agentic technology.

• Present clearly and concisely toteammates across different business functions, aligning relevant messaging across capabilities and teams.

• Cultivate an internal community of practice where specialized super-users can share success tactics and workflow shortcuts to accelerate peer-to-peer training.

Who You Are:

• 2+ years of experience in instructional design,AI proficiency,technical talent enablement, learning & development, or senior agency operations within media, marketing, or ad tech networks.

• 2+ years of practical, hands-on experience architecting workflows using generative and agentic AI tools (including prompting structures, custom GPTs, and automated workflows).

• Deep instructional curiosity and a strong passion for translating complex technical concepts into accessible, engaging, and action-oriented curricula.

• Excellent presentation and visual communication skills , with a track record of designing interactive learning modules, video assets, and digital training collateral.

• Strong organization and high attention to detail with an ability to manage large,complextraining rollout plans

$75,000 - $85,000 USD

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.