Catering Lead

Panera LLC; South Lockport (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Team tips

Free on-shift meals

Flexible scheduling

Paid time off for full-time

Health insurance & 401(k)

Tuition discounts

Job summary

Panera LLC is seeking a Catering Lead in Lockport, NY to manage and produce catering orders, ensuring warm, friendly service and proactive follow-ups for guest satisfaction. You will assist with delivering orders, maintain health and food safety standards, and promote Panera Catering to local businesses and events.

The role emphasizes strong communication, reliability, and a team-oriented mindset, with opportunities for growth and leadership development within Panera’s catering division.

Qualifications

• Must be 18 years or older.
• Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).
• Excellent communication and interpersonal skills.
• Self-motivated with minimal supervision.
• Strong organizational and time-management abilities.
• Must have own vehicle with acceptable driving record.
• Flexible hours including nights and weekends.
• Ability to lift 25–50 pounds and stand/walk for up to 3 hours.

Responsibilities

• Manage and produce catering orders for guests.
• Provide warm, friendly service and proactive follow-ups to ensure guest satisfaction.
• Deliver orders to guests’ events.
• Adhere to health and food safety standards.
• Maintain Panera’s standards for food quality.
• Market Panera Catering to local businesses, schools, and events.
• Support managers and team members as needed.
• Foster a culture of warmth, belonging, growth, and trust.

Skills

Customer service

Communication

Time management

Organizational skills

Self-starter

Driving

Team player

Flexibility

Physical endurance

Job description

Catering Lead

At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way—you're in the right spot. We're here to help you succeed every day, in every way. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing about bread is sharing it!

What’s In It for You?

• Competitive pay & eligible for team tips
• Free on-shift meals & unlimited fountain beverages
• Flexible & reliable scheduling
• Paid vacation, sick time, and holidays for full-time team members
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied.
• Assist with delivering orders to guests’ events.
• Strictly adhere to health and food safety standards.
• Maintain Panera’s exceptional standards for craveable food quality.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local area businesses, schools, and events.
• Assist and support your Managers and Team Members as needed.
• Help build our culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years of age.
• Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law).
• Enjoy people and have effective communication skills.
• A self-starter who can meet goals with limited supervision.
• Excellent organizational and time-management skills.
• Must have your own vehicle that you can use for delivering orders and an acceptable driving record.
• Flexible hours, including nights and weekends in a fast-paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects 25-50 pounds.
• Capability to stand and walk for up to 3 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Equal Opportunity Employer: Disabled/Veterans Competitive pay: $17.00 - $20.25 The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

601014 Lockport, NY - South Transit Road

With more than 2,000 Panera LLC and independent franchise bakery-cafes in the Panera Bread® family, and more locations opening all the time, it’s no wonder our company has been an excellent source of career and personal growth opportunities for more than 25 years. In neighborhoods across the U.S. and Canada, customers enjoy flavorful, handcrafted meals centered around freshly baked artisan bread. To us, that means serving food like we serve our own families – free of any of the items on our ‘No No’ List. Along the way, we also like to give back to our community. We enjoy working together, shoulder to shoulder with our customers, to confront a serious problem plaguing communities across this country – Hunger. Through our Panera Cares community cafes, we offer a dignified dining experience in an uplifting environment. In addition, we support our communities through day-end donations at our bakery-cafe locations and partner with local non-profit organizations. It’s this warmth that you’ll find when you join Panera Bread. From our competitive compensation and benefits packages to our unique cultural values, we’re confident you’ll find us a rewarding and fun place to work.