Specialist, Accounts Receivable

Panera Bread Company; St. Louis (MO); Hybrid; USD 40,000 - 56,000; Full time

Job summary

Panera Bread Company in Saint Louis is seeking an Accounts Receivable Specialist to research and apply customer payments, handle inquiries, and manage adjustments for Corporate Catering Accounts.

This hybrid role at the Saint Louis Support Center focuses on high-volume processing, reconciliations, journal entries, and top-notch customer service for Panera catering customers.

Qualifications

• Associates degree and previous accounts receivable experience is a plus.
• Attention to detail, speed and accuracy are imperative.
• Experience with high volume workloads.
• Effective communication and interpersonal skills.
• Ability to develop relationships with customers and team members.
• Strong customer service and problem-solving skills.

Responsibilities

• Record and review customer payments in IREC and Workday to apply to invoices.
• Pull third party/student card payment info and perform reconciliations.
• Research and apply unapplied payments.
• Create month-end journal entries and miscellaneous customer invoices.
• Collect outstanding invoices for designated range of Panera's CCA customers.
• Support catering teams and provide excellent customer service.
• Respond to inquiries, invoice copy requests, adjust invoices as needed, and research with cafes.
• Provide notes for management reporting.

Skills

Attention to detail

Customer service

Communication skills

Problem solving

Independent

Relationship building

Excel

Word

Outlook

Teams

Workday

Education

Associate degree

Tools

Excel

Word

Outlook

Teams

Workday

Job description

Job Purpose

To research and apply customer payments and handle customer requests and adjustments related to Corporate Catering Accounts and other Panera customers.

Location:

St. Louis, MO (hybrid)

Duties & Responsibilities

• Records and reviews customer payments in IREC and Workday systems to apply to proper invoices
• Pulls third party/student card payment information from necessary portals and performs reconciliations
• Researches & applies unapplied payments
• Creates month-end journal entries and produces miscellaneous customer invoices
• Responsible for collecting outstanding invoices for designated range of Company and Franchise CCA Customers
• Supports catering teams and provides excellent customer service to catering customers
• Responding to customer inquiries, invoice copy requests, performing necessary invoice adjustments and revisions and researching with the cafes while continuing to provide Panera Warmth
• Produces and provides notes for management reporting
• Provides back-up support on other receivables processes
• Escalates issues appropriately

Qualifications (Education & Experience)

• Associates degree and previous Accounts Receivable experience a plus
• Attention to detail, speed, and accuracy is imperative
• Experience with high volume workloads
• Effective communication and interpersonal skills
• Ability to develop relationships with customers and team members
• Strong customer service and problem-solving skills
• Ability to work independently with expanding duties and responsibilities
• Proficient in Microsoft Suite applications including Excel, Word, Outlook and Teams
• Experience with Workday or other large ERPs preferred, but not required.

Working Conditions

• Required travel – 0%

Physical Requirements

• While performing this job, the incumbent is regularly required to stand, sit, talk, hear & use hands and fingers to operate keyboards

Direct Reports

• This position will have approximately 0 direct reports.

Equal Opportunity Employer: Disabled/Veterans

Competitive Pay $40,135- $56,189 annually

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Saint Louis Support Center