Special Services Coord - Ochsner Baton Rouge - Quality and Performance Improvement Support - Full Time (M-F)

ochsner; Baton Rouge (LA); Sur place; USD 52 000 - 65 000; Plein temps

Résumé du poste

Ochsner is seeking an experienced administrative professional to provide clerical support, data management, reporting, and project coordination across facilities. This role acts as a liaison with supervisors, managers, staff and consultants to ensure timely, accurate information flow and successful program delivery.

The ideal candidate has a high school diploma (associates preferred), 7 years of professional experience, proficiency with Windows and data entry, strong analytical and communication

Qualifications

• Must have computer skills and dexterity for data entry and retrieval of patient information.
• Proficient with Windows-style applications and keyboard.
• Typing proficiency.
• Knowledgeable of medical terminology.
• Strong interpersonal skills and communication abilities.
• Good organizational and time management skills.
• Strong analytical skills and basic math.
• Flexible work schedule including weekends and travel between facilities.

Responsabilités

• Provides project management support.
• Coordinates information/paperwork processing for staff, quality reporting, and committee reports.
• Develops presentations, handouts, and educational tools requested by administrators.
• Maintains, tracks, and orders supplies/marketing materials for the department.
• Compiles statistical reports, researches information, and completes special projects.
• Greets visitors and screens incoming calls.
• Develops organized record-keeping systems to facilitate information flow.
• Other related duties as required.

Connaissances

Strong analytical skills

Strong verbal and writtencommunication

Good organizational skills

Good time management skills

Typing proficiency

Interpersonal skills

Formation

High School diploma or equivalent

Associates degree in Business Administration or related field

Outils

Windows operating system

Description du poste

Exceptional care starts with exceptional people. For us, this is more than a job- it's a calling. It's waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job provides administrative and clerical support, creates data management reports, performs data analysis, acts as a liaison between immediate supervisor, upper management, direct reports and consultants, and manages special projects, functions and/or programs. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

• Required - High School diploma or equivalent
• Preferred - Associates degree in Business Administration or related field

Work Experience

• Required - 7 years of Professional level administrative experience.
• Experience maintaining highly confidential and sensitive information.
• Preferred - Supervisory experience

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of patient information
• Must be proficient with Windows-style applications and keyboard
• Typing proficiency
• Knowledgeable of medical terminology
• Strong interpersonal skills
• Strong verbal and written communication skills
• Good organizational skills
• Good time management skills
• Strong analytical skills
• Basic math skills
• Must be able to work a flexible work schedule (e.g. 24/7, weekend, on call availability).
• Must be able to travel throughout and between facilities.

Job Duties

• Provides project management support.
• Coordinates information/paperwork processing for staff, quality reporting, and committee reports.
• Develops presentations, handouts, and other educational tools requested by administrators.
• Maintains, tracks, and orders supplies/marketing materials as needed for department.
• Complies statistical reports, researches information, performs special projects and completes miscellaneous duties.
• Greets every office visitor in a pleasant and responsive manner; courteously answers and screens incoming calls.
• Develops and maintains organized record keeping systems as needed to facilitate the flow and retrieval of information.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Very Heavy Work – Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Heavy Work. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of m