Special Projects Manager – E-commerce / Marketplace

HappyGlobal Service; California; On-site; USD 95,000 - 150,000; Full time

Job summary

HappyGlobal Service is seeking a Strategic Projects Manager to drive growth across its e-commerce marketplace. This role partners with strategy, operations, analytics, product, and categories to identify opportunities and translate ideas into measurable results.

The successful candidate will blend strong analytical thinking with hands-on project execution in a fast-paced, cross-functional environment, managing initiatives from concept through implementation and communicating progress to key

Qualifications

• 3+ years in e-commerce, marketplace, strategy, or related field.
• Strong analytical and quantitative skills with data-to-action ability.
• Experience managing strategic projects from planning to execution.
• Structured problem solving and ability to handle ambiguity.
• Excellent cross-functional communication and stakeholder management.
• Independent worker who collaborates across business functions.
• Strong business judgment and results orientation.

Responsibilities

• Lead strategic projects that grow category and improve performance.
• Collaborate with cross-functional teams to define goals and drive execution.
• Analyze performance, trends, competitors, and customer needs to identify growth opportunities.
• Develop data-driven recommendations and strategies for complex challenges.
• Manage projects from concept to implementation and measure impact.
• Partner with product and technology teams to build scalable marketplace solutions.
• Identify process improvements and remove operational barriers.
• Communicate findings and progress to stakeholders.

Skills

Analytical thinking

Cross-functional collaboration

Data-driven decisions

Project management

Communication skills

Stakeholder management

Independent teamwork

Job description

Special Projects Manager – E-commerce / Marketplace

Employment Type: Full-time

About the Role

We are looking for a strategic and analytical Special Projects Manager to support the growth and development of an e-commerce marketplace.

This role will work across strategy, operations, category management, analytics, and product teams to identify business opportunities, develop new initiatives, and turn strategic ideas into measurable results.

The ideal candidate combines strong analytical thinking with hands‑on project execution and is comfortable working in a fast‑paced, cross‑functional environment.

Key Responsibilities

• Lead strategic projects that support category growth, business performance, and operational efficiency.
• Work closely with cross‑functional teams to define business goals, develop initiatives, test new approaches, and drive execution.
• Analyze business performance, market trends, competitors, and customer or merchant needs to identify growth opportunities.
• Develop data‑driven recommendations and business strategies to address complex business challenges.
• Manage projects from initial concept through implementation, tracking progress and measuring business impact.
• Partner with product and technology teams to develop scalable solutions and improve the overall marketplace experience.
• Identify opportunities to improve processes, remove operational barriers, and enhance business efficiency.
• Communicate findings, recommendations, and project progress to key stakeholders.

Qualifications

• 3+ years of experience in e-commerce, marketplace, strategy, business operations, category management, management consulting, or a related field.
• Strong analytical and quantitative skills, with the ability to translate data into actionable business recommendations.
• Demonstrated experience managing strategic projects from planning through execution.
• Strong problem‑solving skills and a structured approach to ambiguous business challenges.
• Excellent cross‑functional communication and stakeholder management skills.
• Ability to work independently while collaborating effectively with teams across business functions.
• Strong business judgment and a results‑oriented mindset.

Preferred Qualifications

• Experience working in e-commerce, marketplaces, consumer businesses, or technology companies.
• Experience in category strategy, marketplace operations, growth strategy, or business planning.
• Experience in a startup or high‑growth environment.
• Strong proficiency in data analysis and business performance metrics.
• Experience partnering with product or technology teams on business initiatives.