SPECIAL PROJECTS LIAISON

NYC Department of Social Services; New York (NY); On-site; USD 75,000 - 100,000; Full time

Job summary

The NYC Department of Social Services is seeking a Special Projects Liaison to enhance the efficiency and accountability of contract monitoring processes. The successful candidate will be responsible for developing training resources, conducting contract research, and collaborating with various program areas to address vendor non-compliance, ensuring DSS's compliance with all regulations.

Qualifications

• Master's degree required with significant experience in public administration or related fields.
• Preferred skills include strong organizational and communication skills.
• Experience in project management and data analysis is highly valued.

Responsibilities

• Identify and develop training resources for contract administrators.
• Conduct contract research and generate reports.
• Support contract-related improvement projects and communicate findings.

Skills

Organizational skills

Communication skills

Analytical skills

Decision-making abilities

Education

Master's degree in economics, finance, accounting, or related field

Bachelor's degree in a related field

Tools

HRA/IREA systems

Microsoft Word

Microsoft Excel

Power BI

Tableau

Python

SQL

Job description

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APPLICANT MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST TITLE OR IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9.

The DSS Accountability Office (DSS-AO) is responsible for protecting the integrity of social services programs administered by the New York City Department of Social Services (DSS) and ensuring that DSS complies with all statutory, regulatory, and contractual standards.

Within AO, is the Contract Monitoring Unit. They are an independent oversight mechanism that is responsible for effectively evaluating and monitoring performance by HRA's contract administrators in order to enhance efficiencies, ensure accountability and inject objectivity into the contract monitoring process.

Compliance & Contract Monitoring is recruiting for (1) one Administrative Staff Analyst NM to function as a Special Projects Liaison, who will:

• Identify, advocate, administer, and assist in the development of trainings, memo's, guides, FAQ's guides and other written resources for DSS-HRA-DHS contract administrators.
• Work closely with the Office of Policy, Procedures and Training {OPPT), the Office of Contracts, Corrective Action Planning Office, Audit Division and Program areas to ensure contract monitoring concepts, guidelines, and CMO recommendations are incorporated into and disseminated through agency policies, procedures, and trainings.
• Attend meetings with Program Areas to address vendor non-compliance. Organize calendar, attend meetings in Microsoft Teams, Zoom and Webex. Prepare meeting minutes. Assist with the drafting of Corrective Action Plans, Capacity Building Agreements and improvement Plans.
• Conduct contract research in PASSPort and other related systems. Generate and review reports.
• Create and maintain an electronic library for projects.
• In consultation with Office of Contracts, Corrective Action Planning Office, Audit Division, Finance and Program areas conduct contracts-based training for internal staff as well as Vendors.
• Survey and identify the need for DSS-HRA-DHS policies, procedures, guidance, and training to be created or updated to best assist contract administrators/managers in the performance of their duties.
• Prepare justifications and assist in implementing procedural and policy changes.
• Produce other instructional guides as needed.
• Communicate when policies, procedures, job aides and trainings have been developed.
• Gather feedback from trainers and trainees after training sessions.
• Analyze qualitative data and makes recommendations to the Executive Director as necessary. Promote available training to contract administrators/managers and provide necessary information about them.
• Support contract-related improvement projects by conducting research and analyses of management and contractual practices.
• Collect data through interviews, site visits, workflows, and document reviews.
• Perform other contract monitoring or compliance related tasks or projects as required.
  
  

Hours: 9:00 am – 5:00 pm

Work Location: 151-5 W Broadway

ADMINISTRATIVE STAFF ANALYST ( - 1002A

Minimum Qualifications

• A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
• A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
  
  

Preferred Skills

• Excellent organizational skills with the ability to independently follow through and manage multiple projects simultaneously. - Strong verbal, written, interpretive and interpersonal communication skills with exceptional analytical and decision-making abilities. - Ability to complete project milestones on the deadline and to coordinate group efforts to finish projects. - Proficient working knowledge of HRA/IREA systems including WMS, HRA One Viewer Microsoft Word, Excel, PowerPoint, SharePoint, Publisher, and Outlook applications. - Proficiency with a querying and programming language: Python, SQL - Proficiency with data visualization package: Power BI or Tableau
  
  

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Government Administration

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