Special Order Parts Advisor

Bretz RV & Marine; Billings (MT); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Bretz RV & Marine as a Special Order Parts Advisor, where you will manage parts requests and maintain excellent customer service in a fast-paced environment. With a commitment to growth and team building, Bretz offers various benefits including competitive pay, advancement opportunities, and a supportive company culture that values family and work-life balance.

Benefits

Comprehensive medical benefits package

401(k) retirement plan with employer match

Employee discounts

Team building activities and events

Qualifications

• High school diploma or equivalent required.
• Prior parts or inventory experience is a plus.
• Strong communication and interpersonal skills essential.

Responsibilities

• Handle Parts Requests and respond to inquiries.
• Source and Procure parts efficiently.
• Provide accurate information regarding pricing and inventory.

Skills

Attention to Detail

Customer-Focused

Education

High school diploma or equivalent

Prior parts or inventory experience

Job description

At Bretz RV & Marine, our culture is more than words — it is visible in each leader’s commitment to our company’s core values of passion, teamwork, growth, family, and profitability. With multiple locations across Montana, Washington, and Idaho, Bretz RV & Marine is the largest dealership in a five-state area, and we are growing rapidly. Here at Bretz, we are more than a team; we are a community. The Bretz community brings the company’s values to life while delivering exceptional outcomes. We pride ourselves on hiring and developing employees who demonstrate a passion for what they do, loyalty to the company and our commitment to our customers, and a drive to succeed individually and as a team. At Bretz, we offer you more than just a job. We offer you the chance at an exciting and rewarding career that you will genuinely enjoy. We value excellence, integrity, and hard work from every employee to deliver Bretz's high standards and performance to all our customers.

Join our Bretz RV & Marine Team as a Special Order Parts Advisor!

Are you looking for a rewarding career with a company that values your skills and dedication?
Bretz RV & Marine is seeking a Special Order Parts Advisor to help keep our customers'
adventures on track. If you thrive in a fast-paced environment and enjoy problem-solving, we
want to hear from you!

What You’ll Do:

• Handle Parts Requests: Monitor and respond promptly to customer and technician inquiries.
• Source and Procure Parts: Identify, locate, and order parts efficiently.
• Provide Accurate Information: Quote pricing, inventory availability, and timelines for orders.
• Stay Informed: Keep up with current promotions, department operations, and industry trends.
• Use Advanced Tools: Become proficient with dealership software, CRM systems, and a multi-line phone system.
• Other duties as assigned.

What You Bring to the Team:

• Experience & Education: High school diploma (or equivalent); prior parts or inventory experience is a plus.
• Attention to Detail: You excel at staying organized and ensuring accuracy.
• Customer-Focused: Strong communication and interpersonal skills are essential.
• Physical Readiness: Able to lift up to 50 lbs and stand for extended periods.

Compensation:

• $17per hour DOE

Schedule:

• Full-time
• Monday - Friday
• 8:00 AM - 5:00 PM

Benefits:

• Excellent earning potential and advancement opportunities.
• Comprehensive medical benefits package with multiple plan options, including vision and dental.
• 401(k) retirement plan with employer match.
• Compliance with Washington State's specific laws regarding benefits and leave, including paid sick leave and family leave.
• Employee discounts and borrowing program.
• Profit-sharing.

Bretz RV’s Commitment to You:

• Opportunity to work in a family-oriented environment where work-life balance is valued.
• Growth and advancement opportunities.
• Team-building activities and events throughout the year.
• Engaging in a booming industry to provide the best customer experience.

Benefits

• Excellent earning potential and advancement opportunities
• Medical benefits package with multiple plan options to choose from, including vision and dental
• 401(k) retirement plan with employer match
• On-site employee daycare
• Holiday pay and vacation time
• Employee discounts
• Employee borrow program (take a camper and GO CAMPING)
• Profit sharing
  

Bretz RV’s Commitment to You

• Opportunity to work in a family-oriented environment where work-life balance matters
• Growth and advancement opportunities
• Team building activities and events throughout the year
• The opportunity to be a part of a team in a booming industry that works together to provide every customer with the best experience possible

Relocation

Montana has become the spot to be. Kevin Costner and his Yellowstone and 1883 have single-handedly helped Montana become discovered. If you want to move here, please know that we have stoplights, hitching posts still exist in some small towns, and the church is still the busiest place to go on Sundays. It's a safe place to live and a great place to raise a family looking for adventure. The cost of living is far lower than in other parts of the country. If you've ever dreamed of moving to the northwest, now may be the time to turn a dream into reality!

About Our Dealership

Bretz RV & Marine opened for business in Missoula, Montana, in 1967. Until then, Frank and Vi Bretz had been operating a service station and renting U-Hauls in central Missoula. Searching for a new camping trailer turned into a new business opportunity. Not only did the Bretz family get a new camper, they decided to get into the business of selling and renting small travel trailers.

Today Bretz RV & Marine is still a family-owned and operated business with five dealerships across Montana and Idaho. We are fortunate to have grown from just over 100 employees to nearly 400 employees in the last five years. We do all we can to offer our teams an excellent place to work and advance in our company. We start by finding great people with high energy and then find the best place for them to be successful in our dealerships.

Throughout the year, you will see Bretz RV & Marine sponsoring events from local school functions to veterans associations, Toys-4-Tots, Make-A-Wish, and many more. It's important to contribute to the communities in which we do business.

EEOC

Our company maintains a firm policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state or local laws.

RV Manufacturers: Airstream, Coachmen, CrossRoads, Dutchmen, Entegra Coach, Forest River, Grand Design, Heartland, Keystone RV, KZ RV, NuCamp, Redwood, Thor, Tiffin, Ember RV, Brinkley RV, Oliver Trailers.

Boat Manufacturers: Barletta, Sea-Doo, Bayliner, Chaparral, Crownline, Smokercraft, Lowe, Starcraft, MB Sport, Sun Chaser, Yamaha Outboards, Honda Outboards, Mercury/Mercruiser, Volvo Marine, Thunderjet, Sylvan Boats.