Special Order Parts Advisor

Bretz RV & Marine; Billings (MT); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan with employer?

On-site employee daycare

Holiday pay and vacation time

Employee discounts

Employee borrow program (take a camper

Profit sharing

Job summary

Bretz RV & Marine is seeking a Special Order Parts Advisor to help keep our customers' adventures on track. You will efficiently source parts from multiple vendors, communicate ETA updates, and ensure accurate purchase orders in our dealership systems.

Ideal candidates have a high school diploma, strong attention to detail, and excellent customer service skills. Physical stamina, teamwork, and proficiency with dealership software are essential for success.

Qualifications

• High school diploma or equivalent required; parts or inventory experience is a plus.
• Excellent attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Willingness to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Process and source pre-researched parts across multiple vendor sites.
• Contact vendors for tracking and ETA information via email and phone.
• Update purchase orders with expected dates in the dealer system.
• Provide pricing, inventory status, and timelines for orders.
• Maintain knowledge of current promotions and industry trends.
• Use dealership software, CRM systems, and a multi-line phone system.

Skills

Attention to Detail

Customer-Focused

Communication Skills

Team Player

Reliability

Physical Stamina

Computer Proficiency

Education

High school diploma or equivalent

Tools

Dealership Software

CRM Systems

Phone System

Job description

Bretz RV & Marine is seeking a Special Order Parts Advisor to help keep our customers' adventures on track.

What You’ll Do:

• Order pre-researched parts efficiently through a variety of vendor websites for multiple stores.
• Contact vendors for tracking and ETA information through email and phone.
• Update expected dates on purchase orders through Integrated Dealer Systems.
• Respond to emails from other departments in a timely manner regarding Purchase Orders status and timelines.
• Provide Accurate Information: Quote pricing, inventory availability, and timelines for orders.
• Stay Informed: Keep up with current promotions, department operations, and industry trends.
• Use Advanced Tools: Become proficient with dealership software, CRM systems, and a multi-line phone system.
• Other duties as assigned.

What You Bring to the Team:

• Experience & Education: High school diploma (or equivalent); prior parts or inventory experience is a plus.
• Attention to Detail: You excel at staying organized and ensuring accuracy.
• Customer-Focused: Strong communication and interpersonal skills are essential.
• Physical Readiness: Able to lift up to 50 lbs and stand for extended periods.
• Team-Oriented: Ability to work well with others.
• Computer Proficiency: Must have computer/office experience.
• Process-Driven: Ability to follow standard operating procedures daily.
• Reliable & Dependable: Punctual and dependable.

Compensation:

• $19 per hour DOE

Schedule:

• Full-time
• Monday - Friday
• 8:00 AM - 5:00 PM

Bretz RV’s Commitment to You:

• Opportunity to work in a family-oriented environment where work-life balance is valued.
• Growth and advancement opportunities.
• Team-building activities and events throughout the year.
• Engaging in a booming industry to provide the best customer experience.

Benefits

• Excellent earning potential and advancement opportunities
• Medical benefits package with multiple plan options to choose from, including vision and dental
• 401(k) retirement plan with employer match
• On-site employee daycare
• Holiday pay and vacation time
• Employee discounts
• Employee borrow program (take a camper and GO CAMPING)
• Profit sharing

Bretz RV’s Commitment to You

• Opportunity to work in a family-oriented environment where work-life balance matters
• Growth and advancement opportunities
• Team building activities and events throughout the year
• The opportunity to be a part of a team in a booming industry that works together to provide every customer with the best experience possible

About Our Dealership

Bretz RV & Marine is a family-owned dealership group with a deep-rooted history in the outdoor adventure industry. Founded in 1967 in Missoula, Montana, we started with a single location. Over the years, we’ve grown into one of the largest RV and marine dealerships in the region, with multiple locations across Montana, Idaho, and Washington. Despite our growth, we’ve remained true to our mission of helping families go camping and boating, enjoy the outdoor lifestyle and get back out quickly when the unexpected happens. We continue to make decisions based on our core values-passion, teamwork, growth, family, and profitability-ensuring that every customer receives a world-class purchasing and ownership experience.

Our success is built on our people. We invest in training, career development, and fostering a culture where every team member feels valued. Whether you’re on the sales floor, in the service bay, or behind the scenes, you play a crucial role in helping our customers create lifelong memories. At Bretz RV & Marine, we don’t just sell boats and RVs—we help families embark on their next great adventure. If you’re looking for a workplace that values teamwork, customer service, and a shared love for the outdoors, you’ve found it.

Relocation: Many of our employees relocate from other areas looking for a better place to raise a family. Locations others have moved from: Idaho Falls, Pocatello, Seattle, Sacramento, Fresno, Los Angeles, San Diego, Portland, Albany, Salem, Bozeman, Helena, Great Falls, Butte, Anaconda, Kalispell, Denver, Sheridan, Powell, Red Lodge, Houston, Dallas, Fort Collins, Spokane, New York, Philadelphia, New Jersey, Phoenix, Mesa, Rapid City, Lincoln, Bismarck, California, Chicago, Illinois, Minneapolis, Detroit

EEOC Statement

Bretz RV & Marine is committed to a policy of equal employment opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence without regard to race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws. This commitment extends to all aspects of our employment practices in compliance with Washington State's non-discrimination policies.

Products and Brands

RV Manufacturers: Airstream, Coachmen, Dutchmen, Entegra Coach, Forest River, Grand Design, Heartland, Keystone RV, KZ RV, NuCamp, Thor, Tiffin, Ember RV, Brinkley RV, Oliver Trailers.

Boat Manufacturers

Barletta, Sea-Doo, Bayliner, Chaparral, Crownline, Smokercraft, Lowe, Starcraft, MB Sport, Sun Chaser, Yamaha Outboards, Honda Outboards, Mercury/Mercruiser, Volvo Marine, Thunderjet, Sylvan Boats.