Special Investigator (General) #261026-7804AR-001

State of Connecticut; Hartford (CT); Híbrido; USD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional growth opportunities

Healthy work-life balance

Descripción de la vacante

The State of Connecticut, Department of Consumer Protection (DCP), Investigations Division, seeks an experienced Special Investigator (General) to conduct timely and impartial investigations into consumer fraud and related areas, including Home Improvement and Homemaker/Companion agencies. The role involves interviews, evidence collection, and comprehensive reporting.

Located in Hartford, this hybrid position offers telework eligibility under the Telework Policy, with a typical 40-hour week,

Formación

• Five (5) years of investigatory experience in health care, insurance claims, law enforcement or a regulatory field.
• College training in consumer protection, health care, law enforcement or a related field may substitute for the General Experience on a 15 semester hours per half-year basis.
• Master's degree may substitute for one additional year of General Experience.
• Successful completion of a Connecticut Careers Trainee program may substitute for General Experience.

Responsabilidades

• Conduct investigations related to assigned complaints and suspected violations.
• Interview witnesses, complainants, and personnel to obtain information.
• Secure evidence in statements, documents, records and exhibits for hearings or court proceedings.
• Research, collect and evaluate data; compile information and write reports.
• May testify at hearings and courts and may prepare warrants or search/seizure documents.

Conocimientos

Interpersonal skills

Oral and written communication

Interviewing skills

Investigation methods knowledge

Computer skills

Educación

Bachelor's degree in related field

Herramientas

Mobile inspection software

Descripción del empleo

Introduction

The State of Connecticut , Department of Consumer Protection (DCP) , Investigations Division, is recruiting for multiple vacancies for Special Investigator (General) in the areas of Home Improvement, Human Trafficking, Homemaker and Companion Agencies. The Investigations Division investigates alleged violations of the Connecticut Unfair Trade Practices Act (CUTPA). The Division covers a broad spectrum of oversight, including in the fields of Home Improvement and New Home Construction Homemaker Companion agencies, and Charity Fraud, which can cause significant financial harm to consumers.

What We Offer

• Visit our new State Employee Benefits Overview page!
• Professional growth and development opportunities.
• A healthy work/life balance to all employees.

POSITION HIGHLIGHTS

• Full time, 40 hours per week
• Monday through Friday, may include occasional weekend hours
• First shift
• Located at 450 Columbus Blvd in Hartford, CT
• This hybrid position is eligible to apply for telework, in accordance with the Telework Policy .

THE ROLE

The Investigator will be responsible for conducting timely, unbiased, and thorough investigations into allegations of consumer fraud, including, but not limited to, Unfair Trade Practices, Homemaker Companion Agencies, and Home Improvement. The Investigator will conduct interviews, retrieve records or evidence, conduct research, and prepare comprehensive reports of investigations.

Who We Are

The Department of Consumer Protection’s (DCP) mission is to ensure a fair and equitable marketplace, and safe products and services for consumers in the industries we license, regulate, and enforce. The Department has several divisions and operational groups, each with its area of expertise including Education and Outreach, Communications, Legislative and Policy, Legal, Drug Control, Foods and Standards, License Services, Investigations, Gaming, Liquor Control, Occupational & Professional Licensing and Operations.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency or quasi-public entity this class is accountable for independently performing a full range of tasks in conducting investigations related to alleged violations of state laws and regulations or sudden and unexplained deaths.

EXAMPLES OF DUTIES

• Conducts investigations related to assigned complaints, alleged violations of state laws and regulations or sudden and/or unexplained deaths;
• Interviews witnesses, complainants, medical and hospital personnel and others to obtain information;
• Secures evidence in form of statements, documents, records and exhibits which may be used in administrative hearings and/or court proceedings;
• Researches, collects and evaluates data; compiles information;
• Writes reports and recommends appropriate corrective action; answers public inquiries;
• May prepare affidavits and applications for arrest warrants;
• May prepare search and seizure warrants;
• May issue citations;
• May testify at hearings and in court;
• May conduct surveillance;
• May secure samples for testing;
• May conduct legal research;
• Performs related duties as required.

Department Of Labor

• Inspects, investigates and licenses private employment agencies.

Department Of Public Health

• Confers with consultants for professional opinion on standard of care; examines, analyzes and evaluates complex medical records.

KNOWLEDGE, SKILL AND ABILITY

• Knowledge of investigatory methods and techniques;
  • relevant state laws and regulations;
  • relevant professional terminology;
• Skills
  • interpersonal skills;
  • oral and written communication skills;
  • interviewing skills;
• Ability to utilize computer software.

Minimum Qualifications - General Experience

Five (5) years of investigatory experience in health care, insurance claims, law enforcement or a regulatory field.

Minimum Qualifications - Substitutions Allowed

• College training in consumer protection, health care, law enforcement or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.
• Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

Preferred Qualifications

• Experience handling regulatory investigations.
• Experience analyzing contracts and financial records.
• Experience serving as a witness at legal hearings.
• Experience writing investigation reports, inspection reports, or affidavits of arrest.
• Experience using mobile inspection software.

Special Requirements

• Incumbents in this class may be required to be a Notary Public.
• Incumbents in this class may be required to travel.
• Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.