Special Investigator (General)

State of Connecticut - Department of Consumer Protection; Hartford (CT); Ibrido; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

The State of Connecticut, Department of Consumer Protection, Gaming Division seeks a Special Investigator (General) to support investigations of licensee complaints and regulatory enforcement. The role involves liaising with gaming industry stakeholders, preparing investigative reports for legal hearings, and coordinating with division investigators.

Based in Hartford with a hybrid work environment, you will conduct investigations, gather evidence, and represent the division in compliance

Competenze

• Five (5) years of investigatory experience in health care, insurance claims, law enforcement or a regulatory field.
• College training in consumer protection, health care, law enforcement or related field may substitute for experience; 15 semester hours = 1/2 year, max 4 years for a Bachelor's.
• Master's degree may substitute for one additional year of experience.
• CT Careers Trainee program may substitute for the General Experience.

Mansioni

• Conduct investigations related to assigned complaints and violations; interview witnesses and gather information.
• Secure statements, documents, records, and exhibits for hearings and court proceedings.
• Research and evaluate data; compile information; write reports and recommend actions.
• Prepare affidavits and applications for arrest or search warrants; may testify in hearings and court.
• Conduct surveillance and gather samples for testing; perform related duties as required.

Conoscenze

Investigatory methods

State laws

Professional terminology

Interpersonal skills

Oral and written communication

Interviewing skills

Computer software

Formazione

Bachelor's degree

Master's degree substitutions

Descrizione del lavoro

Introduction

The State of Connecticut, Department of Consumer Protection is now seeking its agency employees to apply to the position of Special Investigator (General) within the Gaming Division.

Continue to Enjoy

Visit our State Employee Benefits Overview page!

Professional growth and development opportunities

A healthy work/life balance to all employees!

Job Highlights

Location is based at 450 Columbus Blvd. in Hartford, CT

Full-time 40-hours per week: Monday through Friday, 7:30am-4pm (may include work on evenings, weekends, and holidays)

Hybrid work environment

The Role

The Special Investigator will report directly to the Supervising Special Investigator to support all aspects of programmatic effort including, but not limited to, conducting investigations of licensee complaints in concert with division criminal investigators assembling investigative reports for DCP legal hearing, supporting, and conducting internal and external liaison with other DCP Gaming and agency employees, industry stakeholders, licensees, the public, and others. This Special Investigator will also be responsible for:

• Investigating breaches of license by licensee, breaches of regulation and breaches in legislation that may lead to denial of revocation of licensure or other consequences.
• Assist the Sports Wagering & Online Gaming Unit and Gaming Division Criminal Investigators with research for ongoing investigations
• Gathering information and evidence, collate and analyze material
• Conducting special investigations such as complaints, alleged violations of state laws and regulations, and internal waste and fraud
• Represent the Gaming Division in compliance hearings and legal proceedings
• Coordinating and liaising with gaming industry licensees and other stakeholder
• Any other duties assigned by the Supervising Special Investigator

About the Division

The DCP Gaming Division is responsible for regulating legal gambling programs in Connecticut, which is comprised of casinos, lottery, off-track betting (OTB), sports wager & online sports wagering, online casino gaming, and fantasy contests. This is accomplished through a rigorous program of game and system approvals, licensing, inspections, monitoring, audits, and investigations which are conducted to best safeguard consumer interest and integrity of the gaming process.

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

Purpose of Job Class (NATURE OF WORK)

In a state agency or quasi-public entity this class is accountable for independently performing a full range of tasks in conducting investigations related to alleged violations of state laws and regulations or sudden and unexplained deaths.

Examples of Duties

• Conducts investigations related to assigned complaints, alleged violations of state laws and regulations or sudden and/or unexplained deaths;
• Interviews witnesses, complainants, medical and hospital personnel and others to obtain information;
• Secures evidence in form of statements, documents, records and exhibits which may be used in administrative hearings and/or court proceedings;
• Researches, collects and evaluates data; compiles information;
• Writes reports and recommends appropriate corrective action; answers public inquiries;
• May prepare affidavits and applications for arrest warrants;
• May prepare search and seizure warrants;
• May issue citations;
• May testify at hearings and in court;
• May conduct surveillance;
• May secure samples for testing;
• May conduct legal research;
• Performs related duties as required.

Department of Labor

Inspects, investigates and licenses private employment agencies.

Department of Public Health

Confers with consultants for professional opinion on standard of care; examines, analyzes and evaluates complex medical records.

Knowledge, Skill and Ability

• Knowledge of investigatory methods and techniques;
• Relevant state laws and regulations;
• Relevant professional terminology;
• Interpersonal skills;
• Oral and written communication skills;
• Interviewing skills;
• Ability to utilize computer software.

Minimum Qualifications - General Experience

Five (5) years of investigatory experience in health care, insurance claims, law enforcement or a regulatory field.

Minimum Qualifications - Substitutions Allowed

• College training in consumer protection, health care, law enforcement or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.
• Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

Preferred Qualifications

• Experience preparing reports summarizing investigative findings in a retail gaming environment, casino properties, parimutuel parlors, or sports wagering facilities.
• Experience analyzing casino management and back-office software to investigate gaming abuses, frauds, or irregularities.
• Experience evaluating internal controls and operating procedures used in the gaming industry.
• Experience presenting evidence and testimony in administrative hearings and criminal proceedings.
• Experience developing relationships with internal and external stakeholders.

Special Requirements

• Incumbents in this class may be required to be a Notary Public.
• Incumbents in this class may be required to travel.
• Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Acknowledgement

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.