Special Events Sales Manager

Castaway; Burbank (CA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical and dental plans

Lifestyle Spending Account

Employer-paid life insurance

Employee Assistance Program

Accrued paid vacation

Paid holidays

Paid sick time

Job summary

Castaway in Burbank is seeking a Catering Sales Manager to own the full sales lifecycle, from prospecting to event execution. You will drive revenue and deliver exceptional client experiences in a fast-paced, high-expectation environment.

This role offers autonomy, working with culinary and banquet teams, and a compensation package tied to performance with clear earning potential. A senior, visible role within a prestigious hospitality brand.

Qualifications

• 4+ years of catering or event sales experience required.
• Proven ability to prioritise, plan, and manage multiple events simultaneously.
• Strong written communication, detail-oriented, and deadline-driven.

Responsibilities

• Meet or exceed booking goals and revenue targets across all event areas.
• Drive sales across corporate, social, nonprofit, and wedding markets.
• Prepare and present tailored client proposals and manage relationships.

Skills

Sales experience

Closing skills

Relationship building

Negotiation

Job description

About Us

Castaway, Burbank is an award-winning restaurant and premier special event venue, celebrated for its sweeping views of Los Angeles and its ability to make every guest feel like a star. With iconic scenery, versatile event spaces, and a reputation for flawless execution, Castaway is a sought-after destination for weddings, corporate events, and unforgettable celebrations.

Castaway has been recognized on Restaurant Magazine's Top 100 Independents list with $27MM in annual sales, and was named Best Steakhouse, Scenic Views, and Most Booked by OpenTable in 2024. We offer a high-volume, high-visibility environment for top-tier hospitality professionals looking to grow their careers.

Position Overview

The Catering Sales Manager owns the full sales lifecycle-from prospecting and relationship development through event execution-driving revenue while delivering exceptional client experiences. This role is ideal for a proactive, detail-driven sales professional who thrives in a fast-paced, high-expectation environment and takes pride in closing, executing, and growing long-term business.

Why You'll Love This Role

• High-impact, high-visibility position at one of Los Angeles' most iconic event destinations

• Autonomy and ownership over your business, with the support of experienced culinary and banquet teams

• We are committed to a caring, people-first culture that is intentionally reinforced and consistently upheld across the organization.

• Diverse event portfolio including corporate, nonprofit, weddings, and social events

• Strong brand recognition and consistent demand, making it easier to sell and close premium events

• Clear earning potential tied directly to performance and results

• Career growth opportunities within a respected, well-established hospitality organization

Compensation & Benefits

Compensation

• Competitive base salary with performance-based earning potential

• Pay range: $75,000-$90,000 annually, based on experience and sales performance

• Monthly Reward Dollars redeemable at company locations

Health & Wellness

• Comprehensive medical and dental plans with employer HSA contributions for you and your dependents

• Lifestyle Spending Account (gym memberships, childcare, student loans, and more)

• Employer-paid life insurance

• Employee Assistance Program (EAP)

Time Off & Growth

• Accrued paid vacation

• Paid/floating holidays (4 major holidays)

• Paid sick time (renewed annually)

• Education Assistance Program (EdAP) for hospitality-related education

Key Responsibilities

Sales & Revenue

• Meet or exceed budgeted booking goals and revenue targets across all special event areas

• Drive sales across corporate, social, nonprofit, and wedding market segments

• Apply advanced closing, negotiation, and presentation techniques to maximize revenue

Client Experience & Relationships

• Build and maintain long-term client relationships that generate repeat business

• Conduct engaging site tours and tailored client presentations showcasing venue capabilities

• Represent Castaway through industry associations, networking groups, and community involvement

Execution & Collaboration

• Partner closely with culinary and banquet teams to ensure seamless event execution

• Create clear, accurate, and detailed Banquet Event Orders (BEOs)

• Monitor events in real time, address challenges quickly, and implement effective solutions

• Stay informed on industry trends, competitor offerings, and market dynamics

Education & Experience

• 4+ years of catering or event sales experience required

• Experience with a comparable venue size and sales volume strongly preferred

• Proven ability to prioritize, plan, and manage multiple events simultaneously

• Strong written communication skills-clear, concise, and detail-oriented

• Ability to work effectively under time constraints and deadlines

• Positive attitude and ability to thrive in a fast-paced, high-volume environment

Disclaimer

This job description outlines the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties, or qualifications.

Castaway is an Equal Opportunity Employer. We value diversity and are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected status.

Specialty Restaurants Corporation maintains a drug-free workplace and considers qualified applicants with criminal histories in a manner consistent with applicable laws.

All job offers are contingent upon successfully passing pre-employment background check