Special Assistant to the CEO, Membership and Program Operations

JCC Association of North America; Stamford (CT); On-site; USD 60,000 - 65,000; Full time

Job summary

The Stamford Jewish Community Center seeks a Special Assistant to the CEO for Membership and Program Operations to grow membership and improve programming across Fitness, Aquatics, Enrichment, KidsPlace, Camp and Early Childhood.

This role is part of the Office of the CEO, with exposure to leadership development and cross‑department collaboration; you will travel between Stamford and Wilton sites, support a new membership platform, and help write standard operating procedures.

Qualifications

• Bachelor's degree; internships, campus leadership, coaching and entrepreneurial work count toward experience.
• Proven record of meeting a sales, recruiting or growth goal.
• Strong people skills with children, families, adults and seniors.
• Comfort using Excel or Google Sheets to make decisions.
• Experience at a JCC, YMCA, health club or other membership organization.
• Background in fitness, aquatics, camp, early childhood or enrichment.
• CPR and First Aid certification.
• Office work with regular travel between JCC sites in Stamford and Wilton; valid driver's license and reliable transportation.
• Ability to stand for extended periods at events and to lift up to 25 pounds.
• Some early mornings, evenings and weekends.

Responsibilities

• Hit a new membership sales goal; give tours, follow up with prospects and sell memberships.
• Convert program families into members and run renewal and win-back outreach.
• Track membership, retention and enrollment data, and report trends and recommendations to the CEO.
• Lead programs during vacancies, leaves and peak seasons across Fitness, Aquatics, Enrichment, KidsPlace, Camp and Early Childhood.
• Help lead the move to a new membership and registration platform, including data cleanup and staff training.
• Write operating procedures for front desk, registration and programs, and train staff on them.
• Conduct facility walkthroughs and follow through on safety and maintenance issues.

Skills

Sales targets

People skills

Excel/Sheets

Travel between sites

Early mornings/evenings

Lift 25 lbs

Education

Bachelor's degree

Job description

Location and Job Title:

Special Assistant to the CEO, Membership and Program Operations
JCC of Stamford
1035 Newfield Ave
Stamford, CT 06905

Principal Responsibilities:

The Special Assistant works directly with the CEO to grow membership and improve program operations across the JCC, including membership, the Kuriansky Fitness Center, aquatics, enrichment, KidsPlace, camp and early childhood.

This position is part of the Office of the CEO, the JCC's leadership development program. Special Assistants work across departments and are considered for permanent leadership roles within 18 to 36 months, based on performance. Likely paths include Assistant Director, Director and Program Director positions in membership and program operations.

We are looking for smart, ambitious people who learn quickly, enjoy working with members and want to run a department.

Key Responsibilities

• Carry a new membership sales goal; give tours, follow up with prospects and sell memberships
• Convert program families into members and run renewal and win-back outreach
• Track membership, retention and enrollment data, and report trends and recommendations to the CEO
• Lead programs during vacancies, leaves and peak seasons across Fitness, Aquatics, Enrichment, KidsPlace, Camp and Early Childhood
• Help lead the move to a new membership and registration platform, including data cleanup and staff training
• Write operating procedures for front desk, registration and programs, and train staff on them
• Conduct facility walkthroughs and follow through on safety and maintenance issues

Minimum Qualifications

• Required
• Bachelor's degree in any field; internships, campus leadership, coaching and entrepreneurial work count toward experience
• A record of meeting a sales, recruiting or growth goal
• Strong people skills with children, families, adults and seniors
• Comfort using data in Excel or Google Sheets to make decisions
• Experience at a JCC, YMCA, health club or other membership organization
• Background in fitness, aquatics, camp, early childhood or enrichment
• CPR and First Aid certification
• Office work with regular travel between JCC sites in Stamford and Wilton; valid driver's license and reliable transportation
• Ability to stand for extended periods at events and to lift up to 25 pounds
• Some early mornings, evenings and weekends

Preferred

• Experience with a donor database
• Exposure to construction or capital projects
• Familiarity with Jewish communal life
• Office work with regular travel between JCC sites in Stamford and Wilton; valid driver's license and reliable transportation
• Ability to stand for extended periods at events and to lift up to 25 pounds
• Some early mornings, evenings and weekends

Physical Requirements and Schedule

Compensation and Benefits

Salary Range: $60,000 - $65,000 annually

Benefits: Medical, dental and vision insurance; 403(b) retirement plan with employer match; paid time off; employee discount; complimentary JCC membership.

Salary:

$55,000 - $65,000

Agency Information

The Stamford Jewish Community Center is a cultural, educational and recreational center, offering exceptional programs, classes and special events designed to enrich the mind, body and spirit. While we are driven by the Jewish values of welcoming guests, kindness, respect, and communal responsibility, we warmly welcome people of all ages, faiths, ethnicities and backgrounds.