Special Assets Support Specialist

Plumas Bank; Redding (CA); On-site; USD 29,000 - 41,000; Full time

Job summary

Plumas Bank is seeking an administrative support specialist in its Special Assets department in California. You will assist with credit reports, borrower correspondence, and various clerical tasks to ensure timely, accurate processing of credit activities.

The role requires attention to detail, ability to work independently, and collaboration across departments to maintain strong internal controls and efficient workflows.

Qualifications

• High school diploma or equivalent required.
• 2 years experience in lending operations or related administrative roles; proficiency with Word, Excel and email tools.

Responsibilities

• Assist and provide administrative support to the Special Assets department.
• Generate credit reports.
• Generate and monitor borrower correspondence from 30 days to cure/legal action or charge off.
• Research and respond to credit disputes.
• Monitor bankruptcy filings and update Core Director for accurate credit reporting.
• Take necessary actions for deceased borrowers in applicable systems.
• Prepare letters for charge off and deficiency balances.
• Prepare civil or small claims actions if there is no response to the contact letter.
• Assist supervisor with procedures and manual updates.
• Issue delinquent property tax letters to internal departments and staff; send reviewed letters on consumer loans.
• Prepare and send Change in Terms upon borrower requests.
• Perform clerical tasks to support department needs.
• Work independently and be a self-starter.
• Collaborate with all departments within the organization.

Skills

Office best practices

Strong communication

Attention to detail

Education

High school diploma

Tools

Word processing

Excel

Email software

Job description

Plumas Bank is seeking an administrative support specialist in its Special Assets department in California. You will assist with credit reports, borrower correspondence, and various clerical tasks to ensure timely, accurate processing of credit activities.

The role requires attention to detail, ability to work independently, and collaboration across departments to maintain strong internal controls and efficient workflows.