Special Assets Assistant

Plumas Bank; Quincy (CA); On-site; USD 28,000 - 41,000; Full time

Job summary

Plumas Bank in Quincy, CA is seeking a meticulous Administrative Support Specialist for the Special Assets department. Under direct supervision, you will manage specialized tasks with a focus on accuracy and timely completion.

You will generate credit reports, prepare borrower correspondence, monitor disputes and bankruptcy filings, and assist with the letter cycle from cure to charge off. The role requires good communication, detail orientation, and the ability to work independently.

Qualifications

• High school diploma or equivalent is required.
• Two years of experience in lending operations preferred.
• Proficient with Word, Excel, and email software.
• Strong written and verbal communication skills.
• Detail-oriented with accuracy and timely task completion.

Responsibilities

• Assist and provide administrative support to the Special Assets department.
• Generate credit reports.
• Prepare and monitor correspondence with borrowers from 30 days to cure, legal action, or charge off.
• Research and respond to credit disputes.
• Monitor bankruptcy filings and update Core Director for accurate reporting.
• Prepare contact letters for charge off and deficiency balances.
• Prepare civil or small claims actions if there is no response to the contact letter.
• Support supervisor with procedures and manual updates.
• Issue delinquent property tax letters for review and action.
• Prepare Change in Terms upon borrower request.
• Perform clerical tasks for the department.
• Work independently and be a self-starter.
• Collaborate respectfully with all departments.

Skills

Attention to detail

Strong communication

Word processing

Excel

Email management

Independent worker

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook / Email software

Job description

Under direct supervision, this position will have the responsibility of managing specialized work in an efficient manner with confidence and competence. The position requires an above average attention to detail, concern for the exact correctness of the work and a strong commitment to completing tasks on time. The individual in this position must take their work seriously, have a strong sense of duty and be disciplined. The position requires a somewhat faster than average pace of work. This position is task oriented requiring someone with a conservative, careful and cautious approach to work. Under direct supervision, this position requires very careful adherence to well-defined work where repeatable results are needed. The work is highly precise in nature and requires very strong attention to detail. It is vital for the work output to be very high quality, with correct results time and time again.

Salary range: $20.00 - $30.00per hour DOE

ESSENTIAL DUTIES

1. Assist and provide administrative support to the Special Assets department.
2. Generate credit reports.
3. Generate and monitor correspondence (“letter cycle”) with borrowers, consumer and dealer, from 30 days to either a “cure”, legal action (i.e. repossession, foreclosure) or charge off.
4. Research and respond to credit disputes.
5. Monitor bankruptcy filings and update Core Director accordingly for accurate credit reporting.
6. When notified of a deceased borrower, take necessary actions in applicable systems.
7. Prepare “contact letters” for charge off and deficiency balances.
8. Prepare civil or small claims actions if there is no response to the contact letter.
9. Assist supervisor on procedure and manual updates.
10. Issue delinquent property tax letters to appropriate internal departments and staff, for further review and recommendations, then send determined letters on consumer loans.
11. Prepare and send out Change in Terms upon request from borrowers.
12. Perform a variety of clerical functions in support of the department’s needs.
13. Ability to work independently and be a self-starter.
14. Work efficiently and respectfully with all departments within the organization.

MINIMUM REQUIREMENTS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

• Completion of high school diploma or equivalent.

• Two years of experience working in the operational area of lending desired. Proficient knowledge of general office practices and personal computer operations including Word processing, Excel, and email software programs. Strong communication skills including composing business correspondence, telephone, email and face to face are a must.

About Plumas Bank

Our Mission

We make banking personal and powerful for the businesses, individuals and communities we serve.

Our Vision

To exceed every idea of what a bank can be.

Our Values

• Bankers Who Believe
• Committed to Community
• Forging the Future
• Real Relationships
• HERE. For Good.

There are many reasons to work for Plumas Bank. Working for a company that has seen significant growth in recent years while still maintaining a family environment are just a couple reasons. Receiving the comprehensive benefits that Plumas Bank offers its' team members is another great reason!

Plumas Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.