SPD Coordinator

100 Baystate Medical Center; United States; On-site; USD 37,000 - 51,000; Full time

Job summary

Baystate Health is seeking a Sterile Processing Service Coordinator in Springfield, MA. This role leads Sterile Processing Technicians I-III, mentors staff, ensures compliance with AAMI and regulatory standards, and partners with OR leadership to optimize instruments and workflow.

We value leadership, quality improvement, and on-call availability; the coordinator will drive education, manage daily operations, and uphold trust and collaboration across the department.

Qualifications

• High School Diploma or GED required.
• Dual Certification in Sterile Processing required.
• 3-5 years experience in sterile processing with comprehensive knowledge of operating room instruments and protocols.

Responsibilities

• Demonstrate advanced knowledge and consistent application of sterilization standards and practices.
• Assume charge role and on-call duties, ensuring full accountability for assigned services.
• Precept and mentor Sterile Processing Technicians, facilitating ongoing education and compliance with policies.
• Stay current with surgical specialties, emerging technologies, and industry trends to inform staff development.
• Prioritize, organize, and coordinate daily workflow and technician assignments to optimize efficiency and meet customer demands.
• Maintain, audit, and analyze decontamination, sterilization, and equipment maintenance records; troubleshoot and report equipment malfunctions.
• Collaborate with OR leadership regarding equipment purchasing, inventory levels, and utilization.
• Model and uphold Baystate Health's core values: Trust, Respect, Integrity, Communication, and Collaboration.
• Apply critical thinking and sound judgment in problem-solving and escalating issues as appropriate.
• Effectively communicate operational updates and procedural changes to staff through multiple channels (verbal, written, electronic).

Skills

Sterile processing

Leadership

Mentoring

On-call duties

Quality improvement

Regulatory knowledge

Education

High School Diploma

CRCST/CBSPD Certification

Tools

Sterile instruments knowledge

Inventory management software

Job description

Sterile Processing Service Coordinator
Location: BMC Campus, Springfield, MA
Schedule: 2nd Shift 10pm - 6:30am - Monday - Friday (rotating weekends & holidays required)

Baystate Health, a nationally recognized leader in healthcare quality and safety, is seeking a dedicated Sterile Processing Service Coordinator to join our team in Springfield, MA. As Western Massachusetts’ only academic medical center and tertiary care provider, Baystate Health is proud of its long-standing tradition of continuous learning, improvement, and commitment to equity and respect for all patients and staff. We strive to increase diversity across our organization and deliver compassionate, comprehensive care to every community we serve.

Position Summary

The Sterile Processing Service Coordinator is an experienced leader who combines technical expertise in sterile processing with strong mentoring and team leadership skills. This role encompasses the full scope of responsibilities for Sterile Processing Technicians Levels I, II, and III, while also serving as a resource for education, quality assurance, and operational leadership. As an expert in sterile processing standards, including AAMI guidelines, this coordinator: Provides mentorship and education to technicians across all levels Leads charge responsibilities and serves on-call as needed Drives continuous quality improvement and participates in hospital-wide initiatives Ensures compliance with regulatory standards from OSHA, DPH, Joint Commission, AAMI, and AORN Collaborates closely with surgical services to meet department and customer needs

Key Responsibilities

• Demonstrate advanced knowledge and consistent application of sterilization standards and practices.
• Assume charge role and on-call duties, ensuring full accountability for assigned services.
• Precept and mentor Sterile Processing Technicians, facilitating ongoing education and compliance with policies.
• Stay current with surgical specialties, emerging technologies, and industry trends to inform staff development.
• Prioritize, organize, and coordinate daily workflow and technician assignments to optimize efficiency and meet customer demands.
• Maintain, audit, and analyze decontamination, sterilization, and equipment maintenance records; troubleshoot and report equipment malfunctions.
• Collaborate with OR leadership regarding equipment purchasing, inventory levels, and utilization.
• Model and uphold Baystate Health's core values: Trust, Respect, Integrity, Communication, and Collaboration.
• Apply critical thinking and sound judgment in problem-solving and escalating issues as appropriate.
• Effectively communicate operational updates and procedural changes to staff through multiple channels (verbal, written, electronic).

Qualifications

• High School Diploma or GED required
• Dual Certification in Sterile Processing (e.g., CRCST or CBSPD) is required
• 3-5 years of experience in sterile processing, with comprehensive knowledge of operating room instruments and protocols

Preferred Skills and Competencies

• Experience as a surgical technologist or equivalent sterile processing experience with demonstrated leadership ability
• Proficiency in computer applications, medical terminology, anatomy, and physiology
• Expert-level skills in sterilization techniques, decontamination, instrument assembly, and case cart preparation
• Strong communication, mentoring, and team leadership skills

Why Baystate Health?

We are dedicated to helping you build the career you deserve in an environment that supports growth, respect, and diversity. Join us and be part of a team committed to excellence in patient care and professional development.

Compensation Philosophy

Baystate Health offers a competitive total compensation package including pay, benefits, and employee recognition programs. Compensation is determined by factors such as experience, skills, education, certifications, and organizational needs. The base pay range does not include our comprehensive benefits package or potential incentive payments. The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

• Minimum - Midpoint - Maximum $27.13 - $31.19 - $36.88

Education

GED or HiSET (Required)

Certifications

Certified Sterile Processing Technician - Other

Compensation Note

The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range.

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

About Baystate Health

Baystate Health (BH) is one of New England's leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware: Baystate Medical Center in Springfield Baystate Children's Hospital (located at Baystate Medical Center) Baystate Franklin Medical Center in Greenfield Baystate Wing Hospital in Palmer Baystate Noble Hospital in Westfield