Sparty's Operations Supervisor III / Operations Supervisor III

MSU Careers Recent Jobs; East Lansing (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Michigan State University’s Culinary Services is seeking an Operations Supervisor III to manage multiple retail/convenience store operations. You will maintain guest service and quality standards, assist in policy development, and handle HR duties for student staff.

You will prepare period financial reports, forecast needs, order inventory, and serve as a liaison with guests, vendors, and university departments while upholding health and safety standards.

Qualifications

• Two to three years of college/technical or business school coursework relevant to the role.
• Three to five years of related experience with one to three years supervisory experience.
• Equivalent combination of education and experience.

Responsibilities

• Manage multiple retail/convenience store operations.
• Maintain guest service and quality standards.
• Assist in developing policies and procedures; human resources duties of student staffing.
• Prepare period financial reports and maintain unit records.
• Forecast needs and orders product to maintain inventory levels.
• Serve as a liaison with guests, vendors, and university departments.
• Maintain health and safety standards in all operations.
• Variable schedule including nights and weekends on an alternating schedule.

Skills

Retail management

Guest service

Problem solving

Vendor relationships

Education

Two to three years of college/technical training

Tools

POS systems

Job description

Working/Functional Title

Sparty's Operations Supervisor III

Position Summary

Manage multiple retail/convenience store operations within Culinary Services of Michigan State University. Maintains guest service and quality standards. Assists in developing and implementing policies and procedures; human resources duties of student staffing. Prepares period financial reports and maintains unit records. Forecasts needs and orders product in order to maintain inventory levels. Serves as a liaison with guests, vendors, and university departments and partners. Maintains health and safety standards in all operations. Variable schedule including nights and weekends on an alternating schedule.

Minimum Requirements

Knowledge normally acquired in the first two or three years in college, technical, vocational or business school with coursework in a field related to the area of employment; three to five years of related and progressively more responsible or expansive work experience in performing tasks related to the area of employment, and requires one to three years supervisory experience; or an equivalent combination of education and experience.

All positions in RHS are designated as critical status. In the event of a university closure, modification, or suspension of operations due to snow or other emergency condition, persons in this position are expected to make all reasonable attempts to rep ort to work as scheduled for the duration of the closure/suspension. If a person has an approved remote work agreement to work a portion of their normally scheduled work hours remotely, they may be called upon to work on-site to serve the MSU community.

Desired Qualifications

Experience and education in retail management. Ability to work in extremely fast paced, highly mobile environment. Dedicated to guest service, problem solving and enthusiasm for \"Delivering Outstanding Spartan Experiences\". Previous experience creating positive, beneficial partner and vendor relationships. Experience with point of sales systems.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Cover Letter

Resume

Three Professional References

Work Hours

Tuesday through Saturday 3:00 p.m. - 12:00 a.m., Sunday and Monday off.

Website

Careers.msu.edu

The Bidding Eligibility ends on 08/04/2026 at 11:55 PM

Advertised: Jul 29, 2026 Eastern Daylight Time
Applications close: Aug 11, 2026 Eastern Daylight Time