Spares Demand Planning Supervisor

KLA-Belgium; Phoenix (AZ); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company matching

Employee stock purchase program (ESPP)

Job summary

KLA is seeking a senior spares demand planning lead in the USA (Phoenix) to drive end‑to‑end demand planning for critical product lines. You will collaborate across Supply Planning, PSO, Services Operations, and Finance to ensure optimal spare parts inventory and service levels for global customers.

You will mentor a team of planners, apply product lifecycle knowledge, and translate business priorities into actionable demand plans while monitoring key metrics and driving continuous improvement.

Qualifications

• Bachelor’s degree required in a related field.
• 5+ years in demand planning or supply chain planning.
• 2+ years in supervising teams or leading workstreams.
• Experience translating demand into inventory and service level improvements.

Responsibilities

• Lead and develop a team of spares demand planners with coaching and career development.
• Own end-to-end spares demand planning for assigned product lines.
• Align installed base trends with business priorities and forecast data.
• Translate business objectives into actionable demand plans for inventory and repair strategies.
• Monitor KPIs like fill rate, inventory levels, and forecast accuracy.
• Collaborate with Supply Planning, PSO, Services Operations, Finance, and regional partners.
• Escalate complex demand issues and drive remediation actions.
• Drive process improvements in planning methodologies and data quality.

Skills

Demand planning

Leadership

Forecasting

Data analysis

Cross-functional collaboration

Education

Bachelor’s degree in Supply Chain/Operations/Engineering/Business

Tools

MRP/ERP systems

Analytics tools / dashboards

Job description

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

Group/Division

The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

Key Responsibilities

• Lead and develop a team of spares demand planners, providing coaching, performance management, and career development support.
• Learn and apply product expertise across New Product Introduction (NPI), Volume Manufacturing, and Mature Product Lifecycles to ensure the optimal spares inventory is planned and stocked at the right place at the right time to support our global customers.
• Own end‑to‑end spares demand planning execution for assigned product lines, ensuring alignment between installed base trends, failure behavior, and business priorities.
• Translate high‑level business objectives and service targets into actionable demand plans that drive inventory, replenishment, and repair strategies.
• Monitor and report on metrics and KPIs such as fill rate performance, inventory levels, and forecast accuracy.
• Continuously conduct Root Cause / Corrective Action analyses to identify improvement opportunities.
• Partner closely with Supply Planning, Product Support Organization (PSO), Services Operations, Finance, and Regional stakeholders to understand critical planning inputs, align plans, communicate risk, and resolve demand‑supply gaps.
• Act as the primary escalation point for complex demand issues, including ramps, part transitions, non‑recurring demand, and forecast anomalies.
• Drive continuous improvement of demand planning processes, data quality, planning assumptions, process & governance documentation and system usage.
• Support and influence cross‑functional forums and governance routines (e.g., spares master schedule reviews, exception approvals, and Executive readouts).
• Ensure planning methodologies appropriately balance customer availability, cost, and risk, leveraging historical demand patterns, installed base data, relevant insights, and forward‑looking signals.
• Provide clear, concise communication of demand insights, risks, and trade offs to leadership and stakeholders.

Qualifications

• Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or a related field.
• 5+ years of experience in demand planning, supply chain planning, or a related analytical role.
• 2+ years of experience managing or supervising employees, or demonstrated experience leading teams and workstreams.
• Demonstrated experience developing and executing demand plans that directly impact inventory, service levels, and financial performance.
• Proficiency in data analysis and forecasting concepts.
• Comfortable operating in an ambiguous, fast‑paced environment with competing priorities.
• Strong written and verbal communication skills, including executive‑level presentations.
• Ability to work effectively across global teams and time zones.
• Partner with Advanced Analytics Teams to develop sophisticated analytical tools, dashboards, and reporting to support data-driven, fast and effective decision making.
• Champion standard work, documentation, and knowledge sharing across the planning organization.

Preferred Qualifications

• Previous experience leading or mentoring planners in a complex, matrixed supply chain environment.
• Demonstrated ability in supply chain operations and improvements in sophisticated manufacturing environment; strong preference for experience in semiconductor equipment industry or other complex, high‑mix/ low‑volume products.
• Strong understanding of service spares or aftermarket planning concepts, including installed base–driven demand, failure behavior, repair loops, and lifecycle transitions.
• Advanced analytical skills, with the ability to interpret large data sets, identify trends, and translate analysis into business decisions.
• Experience working with MRP/ERP systems and data visualization or analytics tools.
• Track record of influencing cross‑functional partners without direct authority.
• Minimum Qualifications Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years; or equivalent work experience.

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Primary Location

Primary Location: USA-AZ-Phoenix-KLA KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Total Rewards Base Pay Range

Total Rewards Base Pay Range: $74,700.00 - $109,567.00 Annually

Use of AI Statement

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

Equal Opportunity Statement

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation. For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Additional Information

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [e-mail] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.