Spare Parts Coordinator (m/w/d)

JBT Marel Corporation; Germany (OH); On-site; USD 46,981 - 70,472; Full time

Job summary

JBT Marel Corporation is seeking a Spare Parts Coordinator based in Werther, Germany, to handle customer inquiries and ensure timely delivery of spare parts across West Europe including Germany and nearby countries. The ideal candidate should have at least 3 years of experience in spare parts coordination, fluent German, and strong English skills. You will manage orders in the ERP system and ensure high customer satisfaction. This role offers the chance to impact operational reliability within a leading food processing technology firm.

Qualifications

• Minimum 3 years of experience in spare parts coordination or related fields.
• Experience in a technical or industrial environment preferred.
• Fluent in German and strong English skills.

Responsibilities

• Act as the primary contact for spare parts inquiries from customers.
• Review customer requests and prepare accurate quotations.
• Create and manage spare parts orders in the ERP system.

Skills

Spare parts coordination

Customer service

Order management

English proficiency

German proficiency

Job description

Spare Parts Coordinator page is loaded## Spare Parts Coordinatorlocations: DE - Werthertime type: Full timeposted on: Posted Todayjob requisition id: 22246***Keep the Food Industry Moving – Join JBT Marel***At JBT Marel, we help our customers produce food safely, sustainably, and efficiently. Our solutions are used around the world – and behind every reliable machine is a strong spare parts operation. To strengthen our team, we are looking for a **Spare Parts Coordinator** based in **Werther, Germany**, to support customers across West Europe (Germany, the Netherlands, Belgium, Austria, Switzerland, Liechtenstein and Luxembourg).If you enjoy structured work, customer interaction, and being the person who ensures everything runs smoothly, this role could be a great fit for you.## ## Your RoleAs a Spare Parts Coordinator, you are a key contact for our customers and an essential link between sales, service, and supply chain. Your work directly impacts customer satisfaction and operational reliability.## ## What You Will Do* Act as the primary point of contact for spare parts inquiries from customers in West Europe (Germany, the Netherlands, Belgium, Austria, Switzerland, Liechtenstein and Luxembourg)* Review customer requests, identify the correct spare parts, and prepare accurate quotations* Create and manage spare parts orders in our ERP system* Proactively follow up on open orders and coordinate with Field Service, Supply Chain, Warehouse, and Logistics* Take ownership when issues arise, prioritize effectively, and act with urgency to meet delivery commitments* Work with multiple administrative systems while ensuring high data quality and clear documentation* Collaborate closely within an international spare parts team, providing back-up support to other regions during vacation periods* Gradually build technical knowledge of food processing machines and technology to support customers efficiently## ## Who You Are* Minimum 3 years of experience in spare parts coordination, order management, customer service, or supply chain administration* Experience in a technical or industrial environment is preferred* Fluent in German (spoken and written)* Very strong English skills, spoken and written* Highly service minded, customer focused, and solution oriented* Strong administrative skills and confidence working in multiple systems simultaneously* A reliable team player with excellent communication skills* Able to manage priorities and respond calmly under time pressure* Interest in technology and willingness to learn about food processing equipment## At JBT Marel we advance innovation, create success through collaboration, grow with excellence, and serve our customers with integrity.* Be part of a global technology leader shaping the future of food processing* Work in a professional and international environment* Make a real and visible impact on customer satisfaction and delivery performance* Grow your career through regular training and professional development opportunities#LI-CM1