Spanish Speaking Intake Specialist

Chrysalis Health, Inc.; Orlando (FL); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading mental health services provider seeks a Fully Remote Intake Specialist to connect individuals with essential services. Ideal for detail-oriented professionals, this role involves initial client contact, scheduling, and maintaining client records while upholding the organization's values. Join a supportive environment where your work makes a direct impact.

Benefits

Competitive pay with performance-based bonuses

Comprehensive benefits package

401(k) with employer match

Professional growth opportunities

Qualifications

• Minimum 1 year of administrative, customer service, or healthcare support experience.
• Ability to communicate professionally in Spanish and English.
• Proficient in basic computer functions.

Responsibilities

• Serve as the first point of contact for new clients.
• Assist with client scheduling and billing coordination.
• Maintain and update client information in the Practice Management System.

Skills

Communication

Organization

Interpersonal Skills

Attention to Detail

Education

High school diploma or GED

Associate or bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Intake Specialist

Hourly Compensation: $15.00 - $17.00 Based on Experience + Benefits

Are you passionate about making a difference in people's lives? Join Chrysalis Health as a Fully Remote) Intake Specialist and play a crucial role in connecting individuals with essential mental health services. This position is ideal for detail-oriented professionals who thrive in a fast-paced environment and are dedicated to helping individuals access the care they need.

Why Join Us?

• Competitive pay with performance-based bonuses

• Comprehensive benefits package, including:

• Employer-contributed health, dental, and vision insurance

• Legal and pet insurance options

• Life insurance and voluntary GAP insurance

• 401(k) with employer match

• Professional growth opportunities, including pathways into clinical roles

• Work from the comfort of your home while making a direct impact in your community

• Supportive and collaborative team environment

Key Responsibilities:

• Serve as the first point of contact for new clients, briefly explaining services and setting a warm, welcoming tone

• Answer phones and manage daily correspondence in a courteous, professional manner

• Assist with client scheduling and billing coordination

• Maintain and update client information in the Practice Management System

• Greet and check in visitors

• Escalate client or referral source concerns to the Intake Coordinator

• Respond to emails and referrals from community sources

• Support the department with file maintenance, data entry, and special projects

• Demonstrate professionalism, discretion, and compassion in all communications

• Maintain compliance with all Chrysalis Health policies, procedures, and standards of care

• Uphold the organization’s mission and values in all daily work

Candidate Requirements:

• High school diploma or GED required; associate or bachelor’s degree preferred

• Minimum 1 year of administrative, customer service, or healthcare support experience

• Ability to communicate professionally in Spanish and English

• Proficient in Microsoft Office Suite and basic computer functions

• Excellent organizational, interpersonal, and communication skills

• Ability to manage multiple tasks in a fast-paced environment

• Commitment to service excellence, professionalism, and client care

• Strong attention to detail and ability to manage confidential information

What Sets Us Apart?

• A collaborative and supportive work environment

• Opportunities to work with diverse populations and make a lasting impact

At Chrysalis Health, we are committed to fostering a diverse, inclusive, and supportive workplace. As an equal opportunity employer, we do not discriminate based on race, color, gender, age, disability, or any other protected category. We also uphold a drug-free workplace policy in compliance with state and federal laws. If you require accommodations under the Americans with Disabilities Act, please inform us during the interview process.