Spanish-Speaking Insurance CSR | Growth & Benefits

Audreymcfarlin; Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Growth potential/Opportunity for advancement

Paid time off

Health benefits

401K with office performance bonus

Insurance Tuition Assistance

Free parking

Job summary

Audreymcfarlin is seeking a Customer Service Representative in Chicago, Illinois, who is fluent in Spanish to enhance client experiences for a successful insurance agency. The role involves generating exceptional customer service, resolving inquiries, and anticipating community needs.

Ideal candidates will possess strong communication skills in English and Spanish, be proactive in problem-solving, and demonstrate dedication to customer service. This position offers hourly pay plus commission/bonus and opportunities for career growth.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to customers, answer questions, and anticipate needs.
• Excellent communication skills in English and Spanish to assist customers.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance matters.
• Educate customers about insurance options using a needs-based review process.
• Use communication skills to meet customer needs and promote business development.

Skills

Customer service

Bilingual (English and Spanish)

Communication skills

Problem-solving

Job description

Audreymcfarlin is seeking a Customer Service Representative in Chicago, Illinois, who is fluent in Spanish to enhance client experiences for a successful insurance agency. The role involves generating exceptional customer service, resolving inquiries, and anticipating community needs.

Ideal candidates will possess strong communication skills in English and Spanish, be proactive in problem-solving, and demonstrate dedication to customer service. This position offers hourly pay plus commission/bonus and opportunities for career growth.