Spanish Speaking Automotive Customer Service Agent - Work Remote In Greece

Mercier Consultancy Group; United States; Remote; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Training

Fully Paid Relocation Package

Monthly Performance Bonus

13th and 14th salaries

Job summary

Mercier Consultancy Group is seeking a Spanish Speaking Automotive Experts to join our team in Greece. You will support global automotive leaders, leveraging both linguistic and technical skills to address advanced vehicle maintenance and feature queries.

The role requires native or fluent Spanish, strong communication abilities, and a genuine interest in the automotive industry. Relocation to Greece is provided, along with a comprehensive benefits package and relocation support.

Qualifications

• Native or fluent Spanish (spoken and written).
• Excellent communication skills with customers.
• Strong problem-solving aptitude for technical issues.
• Customer-centric mindset for premium service.
• Interest or experience in the automotive industry.

Responsibilities

• Serve as the primary contact for Spanish-speaking customers on high-end vehicle maintenance and features.
• Troubleshoot technical issues and provide sophisticated automotive solutions.
• Maintain detailed case records in the CRM for follow-up and accuracy.
• Collaborate with cross-functional teams to resolve logistics and mechanical concerns.
• Provide guidance on vehicle performance and smart features.
• Ensure an exceptional customer experience aligned with premium brand standards.
• Identify trends in customer feedback to improve internal processes.

Skills

Spanish language

Customer service

Communication

Problem solving

Automotive knowledge

Job description

Spanish Speaking Automotive Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and business process outsourcing solutions. We bridge the gap between world-class talent and industry-leading global brands, specializing in high-impact career opportunities across Europe.

Job Overview

We are currently seeking ambitious professionals for the Spanish Speaking Automotive Experts position in Greece, a unique opportunity to combine your technical industry knowledge with your linguistic skills. As part of our elite team, you will provide top-tier support for global automotive leaders, representing a sector that drives innovation, safety, and performance.

Key Responsibilities

• Act as a primary point of contact for Spanish-speaking customers regarding high-end vehicle maintenance, features, and automotive technical queries.

• Leverage deep knowledge of the automotive industry to troubleshoot complex technical issues and provide sophisticated solutions.

• Maintain detailed case records and documentation within our premium CRM to ensure superior client follow-through.

• Collaborate with cross-functional departments to resolve logistical and mechanical concerns with professionalism and precision.

• Provide expert guidance on vehicle performance, integrated smart features, and modern mobility solutions.

• Ensure an exceptional customer experience that aligns with the premium standards of the automotive brand you represent.

• Actively contribute to team goals by identifying trends in customer feedback to enhance internal automotive support processes.

• Native or fluent Spanish (spoken and written) skills are mandatory for this role.

• Valid EU passport (mandatory).

• Demonstrable interest or prior professional experience in the automotive industry.

• Excellent communication skills with the ability to articulate technical automotive concepts clearly.

• Strong problem-solving aptitude and a customer-centric mindset.

• Residency within Greece or willingness to relocate for one of the most exciting Spanish-speaking jobs in the region.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training on automotive systems and brand standards
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More…

Life in Greece

Embark on an incredible professional journey by securing one of our available jobs in Greece. Known for its world-renowned climate, stunning Mediterranean landscapes, and rich historical heritage, Greece offers an unparalleled quality of life. Whether you are enjoying the vibrant urban culture of the major cities or the tranquil beauty of the coast, Greece provides the perfect backdrop for your career advancement.

Our comprehensive relocation package is designed to make your move to Greece seamless and stress-free, allowing you to focus on your new Spanish Speaking Automotive Experts position. Experience the world-famous Greek hospitality, exquisite Mediterranean cuisine, and a work-life balance that only a life in Greece can offer. Join us today and elevate your career in a country where ancient tradition meets modern professional opportunity.