Spanish Quality Manager

Transperfect; Milwaukee (WI); On-site; USD 57,000 - 75,000; Full time

Job summary

Transperfect is hiring a Quality Manager in Milwaukee, Wisconsin. The position is essential for ensuring that translated documents are accurate and conform to client expectations. Candidates must have a four-year degree and strong communication skills in both Spanish and English.

The role involves proofreading, providing feedback on translations, and maintaining client-specific glossaries. Additionally, the Quality Manager will assist with project management and maintain standards across various projects.

Qualifications

• Requires a four-year degree or higher, preferably in a foreign language.
• Excellent communication (written and verbal) skills in Spanish (native fluency) and English.
• Ability to maintain professionalism in all situations, especially under tight deadlines.

Responsibilities

• Proofread all translated documents for grammar, punctuation and spelling errors.
• Give feedback to Project Manager re translated text in the form of a Q score.
• Operate computer assisted translation (CAT) tools to improve efficiency.

Skills

Excellent communication (written and verbal) skills in Spanish

Excellent communication (written and verbal) skills in English

Excellent problem solving skills

Ability to support multiple projects

Education

Four-year degree or higher, preferably in a foreign language

Tools

Trados

SDLX

Job description

TransPerfect is an equal opportunity employer.

Job Description

The position of Quality Manager is a key player at TransPerfect. This position reports into the Department Manager. Your particular language skill will allow you to finalize the end product before it goes to the client.

Description:

• Proofread all translated documents for grammar, punctuation and spelling errors
• Format all translated documents to mirror the original source document
• Give feedback to Project Manager re translated text in the form of a Q score
• Suggest subjective changes regarding style, smoothness, and feel of translated documents
• Utilize reference materials to maintain consistency across projects for individual clients
• Create glossaries for individual clients to complement reference materials
• Operate computer assisted translation (CAT) tools to improve efficiency
• Efficiently maintains formal disciplined operations procedures across a variety of client projects
• Track project‑specific non‑conformances and resolutions
• Assist with making new department processes while improving on existing ones (improve productivity, profitability)
• Maintain strong relationships with contract translators, editors, and proofreaders
• Investigate client complaints regarding translations – holding both freelance and full‑time employees accountable
• Be responsible for any errors/omissions associated with their translation projects
• Track and report on company‑wide quality metrics
• Juggle overlapping projects and priorities in a fast‑paced environment
• Perform other special projects or duties when required

Qualifications

• Requires a four-year degree or higher, preferably in a foreign language
• Excellent communication (written and verbal) skills in Spanish (native fluency) and English
• Ability to support multiple projects by keeping accurate and up‑to‑date project specs
• Excellent problem solving skills
• Ability to maintain professionalism in all situations, especially under tight deadlines
• Satisfactory results on company tests
• Minimum passing grade (subject to individual language) on appropriate foreign language test, as applicable

Desired Skills:

• Prior translation industry experience
• Experience with Trados or SDLX

Additional Information

All your information will be kept confidential according to EEO guidelines.