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Multilingual Int is seeking a remote customer support agent in the United States. You will deliver professional service in English, with Spanish-language proficiency, while representing the company positively.
Requirements include a high school diploma, a HIPAA-compliant workspace, strong communication skills, and reliable internet access. The role offers hourly USD pay, bonuses, PTO, and a referral program in a collaborative team environment.
Demonstrate a high level of comprehension and proficiency in the English language.
Demonstrate professional customer service in a timely manner.
Be professional to represent the company in a positive way.
Proper knowledge and use of departmental resources, policies, and procedures are essential.
Maintain acceptable call handling time while remaining friendly.
Maintain productivity and quality standards.
Maintain a code of ethics and code of conduct at all times.
Payment in USD (Per hour)
Monthly Medical Insurance Bonus
Paid Time Off
Collaborative Team Environment
Remote Work (work from home)
Referral Program: $50 USD bonus per referral upon their completion of 60 days with our organization.
High school graduate (Must present diploma or equivalent certificate)
Have a HIPPA complaint Workspace away from the noise and distractions.
English Level: Advanced, C1 or higher
Native Spanish speaker
Customer-oriented
1080p (Full HD) Camera
Ram Memory: 8gbs (minimum)
Processor: Inter Core I3 or equivalent
Windows 10 (minimum) (Only Windows)
Internet connection with an ethernet cable.
Internet speed: 20 Mbps Download (Latency 130ms Max.) and 10 Mbps Upload