Spanish Healthcare Interpreter - 3rd Shift

Atrium Health; Winston-Salem (NC); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Educational Assistance Program

Job summary

Atrium Health is seeking an experienced Healthcare Interpreter for a full-time third shift role in Winston-Salem, NC. The interpreter will provide in-person, telephone, and video interpretation, along with basic translation, to support LEP patients and families across multiple modalities.

Responsibilities include maintaining relationships with internal customers, exercising cost-conscious modality decisions, and ensuring culturally appropriate communication in clinical encounters.

Qualifications

• High school diploma required. Bachelor's degree preferred.
• 1-year related experience required.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
• Completion of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Responsibilities

• Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.
• Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities. Strives to contain costs at all times and leverages vendor relationships as needed.
• Interprets information regarding the patient's and family's healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
• Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educate customers appropriately.

Skills

In-person interpreting

Telephone interpreting

Video interpreting

Basic translation

Education

High school diploma required

Bachelor's degree preferred

1-year related experience required

National medical interpreter certification preferred

40-hour Medical Interpretation Training Program within 1 year of hire

Job description

Atrium Health is seeking an experienced Healthcare Interpreter for a full-time third shift role in Winston-Salem, NC. The interpreter will provide in-person, telephone, and video interpretation, along with basic translation, to support LEP patients and families across multiple modalities.

Responsibilities include maintaining relationships with internal customers, exercising cost-conscious modality decisions, and ensuring culturally appropriate communication in clinical encounters.