Healthcare Interpreter I Spanish

Advocate Aurora Health; Concord (NC); On-site; USD 30,000 - 47,000; Full time

Job summary

Advocate Health in Concord is seeking a Skilled Healthcare Interpreter-Spanish for day shifts on Tue, Wed, Sat, and Sun from 8am–4:30pm at Atrium Health Cabarrus- Concord. The role emphasizes in-person, telephone, and video interpreting, with a focus on accurate medical communications and cultural mediation.

Requirements include a high school diploma (Bachelor's preferred), 1 year of related experience, and completion of 40-hour interpreter training within the first year. Certification preferred.

Qualifications

• High school diploma required.
• 1-year related experience required.
• Knowledge of medical terminology and healthcare setting required.
• 40-hour Medical Interpretation Training within 1 year of hire required.
• National medical interpreter certification preferred.
• Interpreter Language Assessment completion demonstrated.
• Bachelor's degree preferred.

Responsibilities

• Provides in-person, telephone, and video interpreting as requested.
• Uses technology to deliver language services across modalities.
• Maintains relationships with internal customers and manages interpreter modalities.
• Interprets patient information accurately, considering cultural nuances.
• Educates caregivers on patient culture in relation to healthcare.
• Follows professional conduct standards and ethics.

Skills

Interpreting

Cultural mediation

Healthcare terminology

Technology literacy

Communication skills

Education

High school diploma

1-year related experience

40-hour Medical Interpretation Training

Bachelor's degree preferred

National medical interpreter certification preferred

Interpreter Language Assessment

Job description

Skilled Healthcare Interpreter-Spanish; Day shift on Tuesday, Wednesday, Saturday & Sunday from 8am-4:30pm at Atrium Health Cabarrus- Concord

Education, Experience and Certifications

• Minimum of 40 hours of medical interpreter training preferred.

• High school diploma required. Bachelor's degree preferred.

• 1-year related experience required.

• Knowledge of medical terminology and prior experience in a healthcare setting is required.

• National medical interpreter certification preferred.

• Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.

• Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Essential Functions

• Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.

• Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed.

• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities. Strives to contain costs at all times and leverages vendor relationships as needed.

• Interprets information regarding the patient's and family's healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.

• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.

• Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.

• Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards.

• Translates basic written information as needed and within department guidelines.

• Serves as a cultural mediator and educate customers appropriately.

Physical Requirements

Walk requires walking, standing, sitting, lifting, and reaching. Must lift a minimum of 10 pounds to shoulder height. Must speak English and foreign language in simple, understandable terms, and have an intact sense of sight and hearing. Must be mobile throughout entire healthcare system. Must be able to deliver language access via in-person, telephone and video remote modalities.