Spanish Bilingual Teller

Climb Credit Union; Commerce City (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401K Employer match

Medical, Dental, Vision Insurance

PTO (Paid Time Off)

Volunteer Time Off

Job summary

Climb Credit Union is seeking a Spanish bilingual Teller in Commerce City, CO. You will greet members, handle transactions, and promote CCU products to meet members' needs. This role requires strong customer service and cash-handling skills.

The ideal candidate is fluent in Spanish and is dedicated to delivering exceptional service in a cooperative, member-owned environment. This full-time position offers robust benefits and opportunities for growth.

Qualifications

• Bilingual Spanish required.
• High school diploma or GED or equivalent.
• Experience in member service or retail is a plus.

Responsibilities

• Greet members and guests, answer product/service questions, resolve issues within authority.
• Refer issues beyond authority with recommendations.
• Identify cross-sell opportunities and promote CCU products and services.
• Process member transactions accurately with a proper audit trail.

Skills

Bilingual Spanish

Customer service

Cash handling

Cross-selling

Education

High school diploma or GED

Tools

10-key calculator

Computer keyboard

Job description

Description

The Spanish Bilingual Teller is responsible for greeting members and potential members, identifying their perceived and unperceived needs and process transactions promptly and accurately. This position promotes quality member service, via the telephone or in person. Utilizes a thorough credit union product knowledge, exceptional cross selling and service skills and a professional demeanor to assist each member. Performs exceptional service, working both independently and as a team.

Why Climb Credit Union

• As not-for-profits and member-owned financial cooperatives, credit unions are incredibly unique institutions. Earnings are returned to members in the form of better rates, lower fees and great services. Be a part of a movement that pays it forward!
• Climb Credit Union was founded in 1951. We’re a stable, successful and growing financial institution, which is why we need you.
• A suite of outstanding benefits is available to employees who work 20 or more hours a week. In addition to healthcare, dental and life insurance, 401(k), personal time off, we offer employee discounts on loans and other perks as well.
• Learn a ton with our on-the-job training programs and set yourself up for career and personal financial success.
• Climb Credit Union has been recognized as a top place to work by The Denver Post in 2024 & 2025 & 2026! This award recognizes our positive work environment and goal of fostering employee satisfaction, and it's truly a testament to our efforts.

PERKS OF CLIMB CREDIT UNION

• 401K Employer match 100% Match on first 3% and 50% on next 2.5%
• Medical, Dental, Vision Insurance
• PTO (Paid Time Off) 2 additional personal days (Floating)
• VTO (Volunteer Time Off) 16 hours
• 11 Paid Holidays
• Employee Assistance plan focuses on wellness, mental health - 8 free sessions offered
• Tuition Reimbursement
• Employee loan rate reduction
• Discounts on Climb Credit Union loans and services
• Financial Investment/Counseling
• Employee events throughout the year

Check out this video to learn what drives us at Climb and how we make a difference every day, https://www.youtube.com/watch?v=XPGES8a9OSs https://youtu.be/FeEw2UqGudo (Spanish)

Requirements

What will you be doing?

• Greet members and potential members, answer all product and service inquiries and resolves problems within authority.
• Refers issues beyond their authority to the next level, along with their recommendations.
• Identifies cross sell opportunities and cross sells services/products beneficial to members in accordance to the credit union’s standards and goals.
• Performs member transactions, within authority, accurately, efficiently with good audit trail within credit union guidelines and policies
• Assures that appropriate records are maintained and required reports/tasks processed.
• Maintains a balanced check run and cash drawer at all times.
• Offer credit union products and services to meet our member's needs. Educate members and potential members on al CCU products and services to help identify potential needs and cross sell appropriate products and services.
• Performs other related duties as assigned.

Knowledge & Skills:

• One year to three years of similar or related experience.
• A high school education or GED.
• Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion.
• Bilingual Spanish Required
• Able to operate a 10-key calculator, typewriter, and computer keyboard.
• Ability to lift up to 20 pounds.

This is a full-time, non-exempt position with compensation of $20.00 hourly depending on experience, education and qualifications.