Spanish Bilingual Receptionist

Kitay Law Offices; Wyomissing, Allentown (Berks County, Lehigh County); On-site; USD 35,000 - 50,000; Full time

Job summary

Kitay Law Offices is seeking a Spanish bilingual receptionist to join our busy law office. This full-time role demands strong attention to detail and the ability to manage a high volume of calls while providing excellent customer service. Ideal candidates should possess positive attitudes and be energetic self-starters. Responsibilities include greeting visitors, managing phone systems, and ensuring compliance with office procedures. A comprehensive benefits package and competitive salary are offered.

Benefits

Health/dental insurance

401k

Paid time off

Qualifications

• 1+ years of experience in a law office setting preferred.
• Typing speed of 45 WPM+.
• Bilingual in Spanish – reading, writing, and speaking.

Responsibilities

• Manage a high volume of inbound calls.
• Capture accurate information from callers.
• Greet and direct visitors appropriately.

Skills

Attention to detail

Customer service

Spanish bilingual

Fast typing

Tools

Microsoft Office

Job description

Kitay Law Offices is looking for a friendly, energetic self-starter to serve as a Spanish bilingual receptionist at our busy law office. If you have strong attention to detail, enjoy working with people and a positive attitude, this position is for you.

Kitay Law Offices has been protecting and fighting for the rights of our clients for over 25 years. We provide our clients with:

• Aggressive litigation strategies
• Exceptional customer service

This is a full-time position, located in our Allentown or Wyomissing, PA offices.

As a receptionist, you will be responsible for the following:

Managing a high volume of inbound calls by identifying the caller’s needs and transferring calls to the appropriate department or person within the law firm.

• Capturing accurate information from each caller without error.
• Understanding the key aspects of the law firm’s practice areas, so that callers are handled efficiently.
• Operating phone and computer systems.
• Greeting, welcoming, and directing visitors appropriately.
• Keep a safe and clean reception area by complying with procedures, rules, and regulations set forth by law office management and the PA Department of Health when needed.
• Provide support to work teams as needed.

Minimum Qualifications

To be considered for this position, you must possess the following qualifications/experience:

• Typing speed 45 WPM+
• Familiarity with Microsoft Office products
• Ability to work overtime on an as-needed basis
• 1+ years of experience in a law office setting preferred, but not required
• Spanish Bilingual – reading, writing, and speaking

Preferred Skills & Experience

To be successful in this position, you should possess the following characteristics:

• An optimistic outlook and positive attitude
• Ability to work at a consistent pace throughout the workday with minimal oversight
• Strong attention to detail
• Fast typing ability with high degree of accuracy

To apply, submit your resume and cover letter. Your cover letter must explain why you believe you embody the firm’s values and how you can contribute to our clients’ success.

Compensation

Kitay Law Offices provides a comprehensive benefits package, including health/dental insurance, 401k, paid time off, etc. Salary is commensurate with experience. We are an equal opportunity employer.

Compensation

Kitay Law Offices provides a comprehensive benefits package, including health/dental insurance, 401k, paid time off, etc. Salary is commensurate with experience. We are an equal opportunity employer.

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