Spaceport Operations Technician (Experiences)

SPACE EXPLORATION TECHNOLOGIES CORP; Brownsville (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

SpaceX in Brownsville, TX is seeking a Spaceport Operations Technician (Experiences) to oversee Starbase social spaces, ensuring cleanliness, organization, and readiness for guests and employees.

You will handle inspections, inventory, and event support, driving ongoing improvements and collaborating with Facilities and Housekeeping to resolve issues.

This role requires a high school diploma and at least one year in custodial or operations, with flexibility for evenings and weekends.

Qualifications

• High school diploma or equivalent required.
• 1+ years custodial, facilities maintenance, or operations experience.
• Strong organizational and guest-facing service skills.

Responsibilities

• Maintain clean, organized social spaces for Starbase staff and guests.
• Inspect spaces and submit maintenance requests to keep areas guest-ready.
• Coordinate event readiness and support setup/breakdown.
• Manage storage and inventory with the Experience team.
• Document tasks and communicate status via reporting tools.
• Collaborate with Facilities and Housekeeping to resolve issues.
• Assist training and mentoring for team members.

Skills

Organizational skills

Time management

Attention to detail

Customer service mindset

Teamwork

Education

High school diploma or equivalent

Job description

Spaceport Operations Technician (Experiences)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars.

SPACEPORT OPERATIONS TECHNICIAN (EXPERIENCES)

The Spaceport Operations Technician will take ownership of Starbase social-facing spaces, ensuring they are clean, organized, and optimized for the best guest experience. This role provides boots-on-the-ground oversight, inventory management, and support for event execution. The ideal candidate will bring high attention to detail, a proactive mindset, and a passion for continuous improvement in all areas of spaceport hospitality and site operations.

RESPONSIBILITIES:

• Provide the highest quality of service to Starbase employees, guests, and residents by maintaining clean, functional, and aesthetically pleasing social spaces
• Perform routine inspections and submit maintenance work requests to ensure all spaces are guest-ready and maintained to the highest standards
• Drive continuous improvement across assigned areas by implementing at least one major enhancement per quarter—whether aesthetic, functional, or operational
• Support events by coordinating social space readiness, setting up and breaking down equipment, and maintaining cleanliness throughout
• Maintain organized and well-stocked storage and supply areas; coordinate inventory management and ordering with the Experience team
• Communicate daily through reporting tools and shift pass-downs, documenting task completion, inventory usage, and status updates
• Collaborate with Facilities and Housekeeping teams to escalat[?] and track maintenance or service needs
• Lead by example through work ethic, attention to detail, time management, and pride in upholding presentation standards
• Assist in training and mentoring team members, contributing to a culture of accountability and operational excellence

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate
• 1+ years of custodial, facilities maintenance, or operations experience

PREFERRED SKILLS AND EXPERIENCE:

• Strong organizational and time management skills with the ability to prioritize multiple tasks
• Experience maintaining or managing shared or social-use spaces
• Demonstrated ability to uphold high standards of cleanliness, functionality, and guest satisfaction
• Effective communicator across departments and with guests
• Experience supporting events or large gatherings with setup and breakdown responsibilities
• Comfortable identifying issues, submitting tickets, and proactively driving solutions
• Ability to work both independently and as part of a team in a fast-paced environment

ADDITIONAL REQUIREMENTS:

• Must be available for evenings, weekends, and overtime as needed
• Must be able to travel to support offsite experience programs or operations at other SpaceX sites
• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Aff… .

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about ITARhere.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in SpaceX’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.