Spaceport Experience Coordinator

SPACE EXPLORATION TECHNOLOGIES CORP; Austin (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

SpaceX is seeking a Spaceport Experience Coordinator to support planning and execution of employee programs, events, onsite services, and special initiatives at Starbase. They will manage vendor logistics, prepare internal communications, assist with onboarding new residents, and lead tours and guest support.

The role requires strong organization, clear communication, and the ability to juggle multiple tasks in a fast-paced environment, with collaboration across facilities, culinary,

Qualifications

• High school diploma or equivalent.
• 1+ years in hospitality, event coordination, operations, or employee engagement.
• Strong written and verbal communication.

Responsibilities

• Coordinate logistics for experience events and programming, including timelines, run-of-show, vendor support, RSVPs, and onsite execution
• Serve as a lead support for school, VIP, and internal tours, ensuring prep materials, handoffs, and tour logistics are complete and aligned
• Manage resident orientation flow, assisting with welcome materials, amenity walkthroughs, and service introductions
• Oversee scheduling, coordination, and communication for onsite service vendors (e.g. massage therapists, barbers, dog groomers)
• Assist with weekly updates to internal calendars and communication platforms, including announcements and service reminders
• Track and submit vendor invoices, purchase orders, and related expense documentation
• Collaborate with technicians and specialists to prep event materials and ensure all programs are properly staged and supported
• Partner cross-functionally with facilities, culinary, housekeeping, hospitality, and onsite leadership to align execution
• Help collect feedback and observations to inform program improvements and planning

Skills

Multitasking

Event coordination

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Drive

Asana

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars.

SPACEPORT EXPERIENCE COORDINATOR

The Spaceport Experience Coordinator supports the planning and execution of employee programming, events, onsite services, and special initiatives that enhance daily life at Starbase. This role manages vendor logistics, prepares internal communications, assists with onboarding new residents, and plays a lead role in tour and guest support. The Coordinator is at the center of operations for employee experience and is essential to ensuring day-to-day offerings run smoothly and meet the SpaceX standard.The ideal candidate is highly organized, communicative, and capable of managing multiple tasks in a fast-moving environment. They take ownership of logistics and follow-through, thrive on problem-solving, and are passionate about creating seamless experiences for both employees and guests.

RESPONSIBILITIES

• Coordinate logistics for experience events and programming, including timelines, run-of-show, vendor support, RSVPs, and onsite execution
• Serve as a lead support for school, VIP, and internal tours, ensuring prep materials, handoffs, and tour logistics are complete and aligned
• Manage resident orientation flow, assisting with welcome materials, amenity walkthroughs, and service introductions
• Oversee scheduling, coordination, and communication for onsite service vendors (e.g. massage therapists, barbers, dog groomers)
• Assist with weekly updates to internal calendars and communication platforms, including announcements and service reminders
• Track and submit vendor invoices, purchase orders, and related expense documentation
• Collaborate with technicians and specialists to prep event materials and ensure all programs are properly staged and supported
• Partner cross-functionally with facilities, culinary, housekeeping, hospitality, and onsite leadership to align execution
• Help collect feedback and observations to inform program improvements and planning

BASIC QUALIFICATIONS

• High school diploma or equivalency certificate
• 1+ years of experience in hospitality, event coordination, operations, or employee engagement

PREFERRED SKILLS AND EXPERIENCE

• Strong multitasking and time management skills
• Experience coordinating events, vendors, or guest-facing programs
• Clear and professional written and verbal communication
• Proficiency with Microsoft Office, Google Drive, or tools like Asana
• Service-oriented with a proactive and collaborative work style
• Organized, reliable, and comfortable working with shifting priorities

ADDITIONAL REQUIREMENTS

• Must be available for evenings, weekends, and overtime as needed
• Must be able to travel to support offsite experience programs or operations at other SpaceX sites
• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

As set forth in SpaceX’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, and air service.

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