Spaceport Guest Experience & Operations Technician

SpaceX; Pennsylvania; On-site; USD 42,000 - 60,000; Full time

Job summary

SpaceX is seeking a Spaceport Operations Technician to own Starbase social-facing spaces, keeping them clean, organized, and guest-ready. Responsibilities include inventory management, event support, and collaboration with Facilities and Housekeeping to maintain presentation standards.

The role requires evenings, weekends, and overtime; ITAR compliance is necessary and travel to other SpaceX sites may be required.

Qualifications

• High school diploma or equivalency certificate.
• 1+ years of custodial, facilities maintenance, or operations experience.

Responsibilities

• Provide the highest quality of service to Starbase employees, guests, and residents by maintaining clean, functional, and aesthetically pleasing social spaces.
• Perform routine inspections and submit maintenance work requests to ensure all spaces are guest-ready and maintained to the highest standards.
• Drive continuous improvement across assigned areas by implementing at least one major enhancement per quarter—whether aesthetic, functional, or operational.
• Support events by coordinating social space readiness, setting up and breaking down equipment, and maintaining cleanliness throughout.
• Maintain organized and well-stocked storage and supply areas; coordinate inventory management and ordering with the Experience team.
• Communicate daily through reporting tools and shift pass-downs, documenting task completion, inventory usage, and status updates.
• Collaborate with Facilities and Housekeeping teams to elevate and track maintenance or service needs.
• Lead by example through work ethic, attention to detail, time management, and pride in upholding presentation standards.
• Assist in training and mentoring team members, contributing to a culture of accountability and operational excellence.

Skills

Organizational

Time management

Guest satisfaction

Event support

Communication

Education

High school diploma

Job description

SpaceX is seeking a Spaceport Operations Technician to own Starbase social-facing spaces, keeping them clean, organized, and guest-ready. Responsibilities include inventory management, event support, and collaboration with Facilities and Housekeeping to maintain presentation standards.

The role requires evenings, weekends, and overtime; ITAR compliance is necessary and travel to other SpaceX sites may be required.