Space IT Intern — Hands-on Ops & NASA Credential Prep

Virginia Commercial Space; Wallops Island (VA); On-site; USD 25,000 - 30,000; Full time

Job summary

The Virginia Spaceport Authority IT Internship Program offers students hands-on experience in IT operations at Wallops Island, VA. The IT Intern will support access, tools, and information to sustain operational processes and informed decision-making through the Virginia Spaceport Authority IT services.

Responsibilities include participating in project phases, assisting with service tickets, documenting procedures, managing devices, maintaining Active Directory accounts, and monitoring system

Qualifications

• Currently enrolled in an accredited college or university
• Major must be IT-related
• Must be degree-seeking and enrolled at least half-time

Responsibilities

• Participate in project phases including evaluation, design, selection, implementation, installation, configuration, testing, and ongoing support of hardware and software.
• Assist with resolution and documentation of Service Desk tickets including end-user configuration and network issues.
• Assist with development of end-user documentation for operational support and training.
• Utilize desktop and mobile device management tools to manage end-user devices.
• Assist with maintaining user and computer accounts in Active Directory (rights, security, group membership).
• Monitor system performance for on-prem and hosted resources and assist with problem resolution.
• Perform other duties as applicable.

Skills

Analytical

Design

Problem-Solving

Project Management

Technical Skills

Client Focus

Interpersonal Skills

Oral Communication

Written Communication

Teamwork

Leadership

Education

Current enrollment in an associate or bachelor’s degree program

Major: IT-related field

Job description

The Virginia Spaceport Authority IT Internship Program offers students hands-on experience in IT operations at Wallops Island, VA. The IT Intern will support access, tools, and information to sustain operational processes and informed decision-making through the Virginia Spaceport Authority IT services.

Responsibilities include participating in project phases, assisting with service tickets, documenting procedures, managing devices, maintaining Active Directory accounts, and monitoring system