Space Ground Systems Operator II (SDA) — 24/7 Ops

Iridium; Grand Forks Air Force Base (ND); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Company stock

Annual bonus

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Paid holidays

Parental leave

Job summary

Iridium is seeking a Ground System Operator II to monitor and control SDA ground systems in a 24/7, multi-satellite operations environment. You will work 12-hour shifts, collaborate with a team, and support real-time anomaly investigations while maintaining system health and logs.

The role requires an active Secret clearance and a background in engineering or related field, with a strong emphasis on troubleshooting, scripting, and software testing.

Qualifications

• Strong communication skills and the ability to clearly present information to teammates.
• Ability to build meaningful relationships with management and team members.
• Ability to prioritize tasks, self-aware, and willing to ask for help.
• Actively seek to improve knowledge and share it with others.
• Interest or experience in troubleshooting, testing, or scripting is beneficial.

Responsibilities

• Monitor real-time ground system operations in support of the SDA mission.
• Analyze operational data and perform first-level troubleshooting.
• Support investigations and troubleshooting of software and system logs.
• Monitor spacecraft fleet health and status.
• Collaborate with team to detect and recover from issues in the ground system.
• Validate fixes and confirm system stability after recovery actions.
• Assist with anomaly investigation and follow fault escalation policies.
• Participate in deeper technical analysis and provide operational insight.
• Document events and update procedures for new capabilities.
• Create clear event logs for outages or system events.
• Support testing of new software releases and configurations prior to rollout.
• Assist with rollout activities and post-deployment monitoring.

Skills

Communication

Relationship building

Prioritization

Learning mindset

Troubleshooting interest

Education

Bachelor’s degree or equivalent experience

Tools

Linux OS

Scripting

Software testing

Job description

Iridium is seeking a Ground System Operator II to monitor and control SDA ground systems in a 24/7, multi-satellite operations environment. You will work 12-hour shifts, collaborate with a team, and support real-time anomaly investigations while maintaining system health and logs.

The role requires an active Secret clearance and a background in engineering or related field, with a strong emphasis on troubleshooting, scripting, and software testing.