Spa Therapist: Elevate Guest Experience with Lean Culture

Ambiente Sedona; Sedona (AZ); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

On-the-job training

Medical

Dental

Vision

Life Insurance

Pet Insurance

401K

Employee assistance program

Travel discount

Paid vacation

Sick leave

Holidays

Job summary

Ambiente Landscape Hotel Sedona is seeking team members who thrive in a LEAN culture and excel at guest service. You will prepare spa treatments, maintain room cleanliness, and ensure strict sanitation standards are followed while delivering consistent, high-quality service.

We value adaptability, effective teamwork, and a continuous improvement mindset as you contribute to an exceptional guest experience in our unique Sedona property.

Qualifications

• Learn and adapt into our LEAN culture.
• Work and communicate effectively with other TEAM members.
• Ensures the highest level of guest service and satisfaction.
• Prepares for spa treatments and cleans and restocks room according to spa processes and procedures.
• Provides consistent and professional spa treatments per certification practices and spa protocols.
• Strictly adheres to sanitation and sterilization standards as directed by law and facility procedures.
• Demonstrates a customer-first mindset and quality focus.
• Maintains a Continuous Improvement/LEAN mindset daily.

Responsibilities

• Provide exceptional guest service during their stay.
• Prepare spa treatments and maintain room cleanliness per procedures.
• Adhere to sanitation standards and sterilization requirements.
• Support LEAN culture and process improvements across the team.

Skills

LEAN mindset

Team collaboration

Guest service

Sanitation awareness

Adaptability

Effective communication

Job description

Ambiente Landscape Hotel Sedona is seeking team members who thrive in a LEAN culture and excel at guest service. You will prepare spa treatments, maintain room cleanliness, and ensure strict sanitation standards are followed while delivering consistent, high-quality service.

We value adaptability, effective teamwork, and a continuous improvement mindset as you contribute to an exceptional guest experience in our unique Sedona property.