Spa Sales Manager

Hand & Stone Careers; Ann Arbor (MI); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading wellness company is hiring a full-time Front Desk Sales Manager in Ann Arbor. This role requires coaching a team to enhance membership sales and ensure an exceptional customer experience. Ideal candidates will have relevant sales experience and a passion for optimizing team performance, with additional commission-based income opportunities.

Benefits

Hourly rate plus $10 for every membership sold

Growth opportunities

Commission and generous bonuses

Employee discounts

Safe work environment

Employee referral bonuses

Contests

Qualifications

• Experience in leading sales teams and achieving goals.
• Ability to measure and analyze sales performance.
• Customer service management for five-star experience.

Responsibilities

• Coach front desk team and drive membership sales.
• Ensure flexibility to accommodate front desk callouts.
• Focus on driving sales performance.

Skills

Membership sales experience

Team leadership

Sales goal creation

Performance measurement

Customer service management

Education

2-3 years of industry experience in spa, wellness, or membership-based model

Job description

We are currently hiring a full-time Front Desk Sales Manager to coach the front desk team and drive membership sales. This role is a full-time position from Tuesday to Saturday with 40 hours per week, including some travel to external trainings and a flexible schedule to accommodate front desk callouts. The primary focus is on driving sales performance and coaching the team in both one-on-one and group settings.

Please join us if you:

• Have membership sales experience
• Have led a sales team
• Have created and met sales goals
• Can measure and analyze team performance
• Have customer service management experience, ensuring a five-star client experience

Management experience is not required, but 2-3 years of industry experience in spa, wellness, or a membership-based model is helpful.

What’s in it for you?

• Hourly rate plus $10 on every membership sold
• Growth opportunities
• Commission and generous bonuses
• Employee discounts
• A professional and safe work environment
• Employee referral bonuses
• Contests

Job ID: ASM629