Spa Sales & Guest Experience Specialist

Hand & Stone Massage and Facial Spa; Garner (NC); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Job summary

Hand & Stone Massage and Facial Spa in Garner, NC is seeking a full-time receptionist with exceptional customer service and a willingness to learn. Weekend shifts are required; you will be the face of the spa, greet clients, and support membership sales in a fast-paced environment.

You will receive training, ongoing development, and opportunities for advancement, with a competitive hourly wage plus commissions. A positive, energetic attitude is essential to deliver outstanding guest experiences.

Qualifications

• Customer service oriented and people skills.
• Willingness to learn and be trained in spa services.
• Motivation to meet membership sales goals.

Responsibilities

• Be the Face of the Spa.
• Meet membership sales goals.
• Meet and greet clients.
• Know the menu of services and be trained on offerings.
• Provide excellent customer service to members and guests.
• Communicate promotions and service options clearly.
• Maintain spa cleanliness and a positive attitude.
• Answer phones, schedule appointments, and file documents.
• Multitask effectively.
• Perform other duties as assigned.

Skills

Customer service

Eager to learn

Sell/upsell

Relationship building

Work ethic

Job description

Hand & Stone Massage and Facial Spa in Garner, NC is seeking a full-time receptionist with exceptional customer service and a willingness to learn. Weekend shifts are required; you will be the face of the spa, greet clients, and support membership sales in a fast-paced environment.

You will receive training, ongoing development, and opportunities for advancement, with a competitive hourly wage plus commissions. A positive, energetic attitude is essential to deliver outstanding guest experiences.