Sales Associate

Hand & Stone Massage and Facial Spa; Garner (NC); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Job summary

Hand & Stone Massage and Facial Spa in Garner, NC is seeking a full-time receptionist with exceptional customer service and a willingness to learn. Weekend shifts are required; you will be the face of the spa, greet clients, and support membership sales in a fast-paced environment.

You will receive training, ongoing development, and opportunities for advancement, with a competitive hourly wage plus commissions. A positive, energetic attitude is essential to deliver outstanding guest experiences.

Qualifications

• Customer service oriented and people skills.
• Willingness to learn and be trained in spa services.
• Motivation to meet membership sales goals.

Responsibilities

• Be the Face of the Spa.
• Meet membership sales goals.
• Meet and greet clients.
• Know the menu of services and be trained on offerings.
• Provide excellent customer service to members and guests.
• Communicate promotions and service options clearly.
• Maintain spa cleanliness and a positive attitude.
• Answer phones, schedule appointments, and file documents.
• Multitask effectively.
• Perform other duties as assigned.

Skills

Customer service

Eager to learn

Sell/upsell

Relationship building

Work ethic

Job description

Job Description

We are looking for a full time receptionist that has exceptional customer service skills, eager to learn, easy to train with the ability to sell. WEEKENDS REQUIRED!

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Benefits

• Opportunity for advancement
• Training & development
• Bonus based on performance
• Competitive salary
• Employee discounts

Job Description

We are looking for a full time receptionist that has exceptional customer service skills, eager to learn, easy to train with the ability to sell. WEEKENDS REQUIRED!

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Garner NC, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities

• Be the Face of the Spa
• Meet membership sales goals
• Meet and greet clients
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Multitasking
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Career Advancement - potential to grow within location or to another
• Ongoing Training - We are ALWAYS learning and improving.
• Positive and Professional Work Environment -new location
• Employee Discounts - discounts on products, services, AND gift cards

Qualifications

• Customer service oriented
• Eager to learn
• Motivated to sell
• Able to build relationships
• Work ethic

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.