Spa Guest Experience & Sales Associate

Hand & Stone Massage and Facial Spa; Cary (NC); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Childcare discounts

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spa in Cary, NC is seeking a friendly Spa Associate to greet members, answer phones, schedule appointments and promote services. You will help maintain a clean, welcoming environment and support daily operations while delivering 5-star customer experiences.

We offer flexible shifts, training and development, and employee discounts. Join a team focused on growth, service excellence, and work-life balance in a fast-paced wellness setting.

Qualifications

• Provide excellent customer service to members and guests, while building lasting connections.
• Ability to promote services and promotions to clients.
• Professional communication and interpersonal skills.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales experience

Communication skills

Job description

Hand & Stone Massage and Facial Spa in Cary, NC is seeking a friendly Spa Associate to greet members, answer phones, schedule appointments and promote services. You will help maintain a clean, welcoming environment and support daily operations while delivering 5-star customer experiences.

We offer flexible shifts, training and development, and employee discounts. Join a team focused on growth, service excellence, and work-life balance in a fast-paced wellness setting.