Spa Sales Associate/Front Desk

Miami Lakes; Town of Florida (NY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Compensation

Career Advancement

Ongoing Training

Flexible Hours

Employee Discounts

Job summary

A national spa franchise is seeking a Spa Sales Associate in the Town of Florida, NY. The role involves meeting sales goals, providing outstanding customer service, and maintaining high standards of the spa environment. Flexible shifts are available for both full-time and part-time candidates. Ideal applicants should have a high school diploma and strong organizational skills. Join a fun and professional team with opportunities for career advancement and commissions.

Qualifications

• Strong customer service skills needed for engaging with members and guests.
• Must be exceptionally organized for scheduling and maintaining records.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Meet membership sales goals and promote services.
• Provide excellent customer service to enhance guest experiences.
• Ensure spa cleanliness and uphold service standards.
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Skills

Customer service

Sales skills

Organization

Attention to detail

Team player

Education

High school diploma or equivalent

Job description

Overview

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Miami Lakes, is seeking a Spa Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities

• Meet membership sales goals
• Knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications

• Having a high school diploma or equivalent is required
• Exceptionally organized and have great attention to detail
• Strong team player with the ability to work independently with minimal supervision