Spa Sales Associate

Hand & Stone Massage and Facial Spa; Raleigh (NC); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Training & development

Employee discounts

Performance-based bonus

Flexible hours

Career growth

Job summary

Hand & Stone Massage and Facial Spa in Raleigh, NC is seeking a Spa Sales Associate to drive front desk sales and member engagement. The role emphasizes customer service, product and service education, and a positive guest experience.

We offer training, performance bonuses, and flexible part-time or full-time shifts to fit your schedule. Join a collaborative team and grow with opportunities in a well-known wellness brand.

Qualifications

• High School Diploma or equivalent required.
• 18 years old or older.
• Strong organization and attention to detail.
• Team player with the ability to work independently with minimal supervision.

Responsibilities

• Meet membership sales goals and build client relationships.
• Educate members on options tailored to their needs.
• Provide excellent customer service to members and guests.
• Flexibility with a variety of shifts and open seven days a week.
• Effectively communicate promotions and service options with clients.
• Uphold spa cleanliness standards.
• Bring a positive can-do attitude at the front desk.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales skills

Front desk

Education

High School Diploma or Equivalent

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Training & development

Hand & Stone Massage and Facial Spa, located in Raleigh (Leesville Road near Publix), is seeking a Spa Sales Associate specializing in front desk sales.

If you are:

• Passionate about customer service
• Motivated by success.
• Interested in Beauty, Health, and Wellness

Then we want to meet you! We can train you on everything you need to know to be successful! All you need is excellent customer service, sales skills, and a positive attitude!

What We Offer:

• Competitive Compensation - hourly wage PLUS commissions. Build Your Paycheck with our membership sales model!
• Career Growth -You have the potential for rapid promotions, including management roles, based on performance
• Ongoing Training -We are ALWAYS learning and improving.
• Flexible Hours - Part-time and Full-time shifts available!
• Positive and Professional Work Environment. There is no “I” in team! We work together to meet the goals of the spa and have fun while being professional
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

How You Contribute to Success:

• Meet membership sales goals – commission experience is helpful but not necessary.
• Build client and member relationships to educate on options tailored to their needs.
• Provide excellent customer service to members and guests
• Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Qualifications:

• High School Diploma or Equivalent
• 18 years old or older
• Strong organization and attention to detail
• Team player with the ability to work independently with minimal supervision.

Compensation: $14.00 - $16.00 per hour

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.