Spa Sales Associate

Hand & Stone - IL; Cary (NC); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Competitive Compensation

Flexible Hours

Employee Discounts

Ongoing Training

Career Growth Opportunities

Job summary

A leading spa franchise in Cary, NC, is seeking a Spa Associate to join the team. The role emphasizes exceptional customer service and sales skills. Responsibilities include meeting sales goals, building relationships with clients, and maintaining spa cleanliness. Competitive compensation plus commission opportunities available, with flexible scheduling. High School Diploma required, and candidates must be 18 or older. Join us to foster a supportive work environment where both employees and clients feel valued.

Qualifications

• 18 years old or older.
• Strong organization skills are vital.
• Must be a team player and able to work independently.

Responsibilities

• Meet membership sales goals.
• Build client relationships and educate them.
• Provide excellent customer service to members.

Skills

Customer service

Sales skills

Organization

Attention to detail

Teamwork

Education

High School Diploma or Equivalent

Job description

We’re hiring across roles and experience levels. Browse open positions and take the first step toward a fulfilling career.

Replies within 24 hours

Hand And Stone Massage and Facial Spa is located at The New Waverly Place in Cary, NC and is actively looking to interview and hire a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. Hand And Stone is dedicated to providing outstanding customer service to not only our customers but to our staff members as well – we have been voted one of the best Spas in Cary for the last seven years!

If you are:

• Passionate about customer service
• Motivated by success.
• Interested in Beauty, Health, and Wellness

Then we want to meet you!

We can train you on everything you need to know about the spa industry! All you need is excellent customer service, sales skills, and a positive attitude!

What We Offer:

• Competitive Compensation – hourly wage PLUS commissions.
• Build Your Own Paycheck with our membership sales model!
• Contests – We give a friendly competition! Put your sales and customer service skills to the test!
• Career Growth – You have the potential for rapid promotions, including management roles, based on performance.
• Ongoing Training – We are ALWAYS learning and improving.
• Flexible Hours – Part Time and Full Time shifts available!
• Positive and Professional Work Environment – There is no “I” in team! We work together to meet the goals of the spa and have fun, while being professional.
• Employee Discounts – Who wouldn’t want discounts on products, services, AND gift cards?

How You Contribute to Success:

• Meet membership sales goals – commission experience helpful but not necessary.
• Build client and member relationships to educate on options tailored to their needs.
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Excellent customer service to members and guests.
• Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Bring a positive can‑do attitude! At the front desk, you are the first impression of the spa.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Qualifications:

• High School Diploma or Equivalent
• 18 years old or older
• Strong organization and attention to detail
• Team player with the ability to work independently with minimal supervision.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review, or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

What Sets Us Apart

A Mission That Matters

Our work helps people feel their best—every day.

A Team That Supports You

We foster respect, inclusion, and collaboration across every role.

A Brand That Invests in Growth

We’re growing nationwide and committed to franchise and employee success.