Spa Receptionist — Luxury Spa Concierge

Heritage Hotels and Resorts; Cañon (NM); Sur place; USD 17 000 - 21 000; Plein temps

Avantages offerts par ce poste

401(k) match

Employee discounts

Free meals during shifts

Free employee parking

Growth opportunities

New Mexico pride

Résumé du poste

Heritage Hotels & Resorts seeks a Spa Receptionist to create a welcoming first impression and coordinate spa bookings within a luxury setting in New Mexico. You will greet guests, assist with tours of spa features, and support seamless front-desk operations.

The role requires strong communication, organization, and cash handling experience, with even­ing/weekend availability. A spa-friendly environment offers competitive pay and benefits in a locally owned hospitality group.

Qualifications

• Excellent interpersonal and communication skills to greet guests warmly and professionally.
• Strong organizational and time management abilities in a fast-paced hotel spa setting.
• High attention to detail for scheduling, billing, and guest preferences.
• Ability to remain calm, solution‑oriented when handling guest requests or concerns.
• Experience with scheduling and POS systems; basic computer skills.

Responsabilités

• Greet clients and provide tours of spa features and services.
• Book appointments by phone or in person and record transactions.
• Promote spa services and retail products to enhance the guest experience.
• Maintain opening/closing procedures and handle transactions accurately.
• Keep spa rooms, public areas and front-of-house spaces clean and guest-ready.

Connaissances

Interpersonal skills

Communication

Time management

Attention to detail

Teamwork

Formation

High school diploma or equivalent

Outils

Spa booking software

POS systems

Microsoft Office

Google Suite

Description du poste

Heritage Hotels & Resorts seeks a Spa Receptionist to create a welcoming first impression and coordinate spa bookings within a luxury setting in New Mexico. You will greet guests, assist with tours of spa features, and support seamless front-desk operations.

The role requires strong communication, organization, and cash handling experience, with even­ing/weekend availability. A spa-friendly environment offers competitive pay and benefits in a locally owned hospitality group.